August 2025 by David Forte
Twice I?ve had my prescription sent there and the waste of a buissness is closed again shocking
April 2025 by Tracey Windmill
I can't believe how these people have heip me thow my hard times always there to talk to me deliver my medication on time can't thank you all another
April 2025 by Steph Knibbs
Never been to a worse pharmacy. For the last week I have been trying to get my prescription I need for my pregnancy and they haven't been open. Thought I would save the trip today to see if they was open and rang them instead to be told that there is no pharmacist in there to be able to sign off on my prescriptions!! I will not be using this one again!! Absolutely awful service!!
Should have an option for 0 stars as that's what they deserve!!
April 2025 by Alan Viner
Wanted to give them 0 stars but you can't do that on this the shutters are always down or chemist shut they never stick to opening times nightmare trying to get your medication, been back 4 times today finally caught them in to be told no tablets ready for me more like they couldn't be bothered to do prescription avoid this chemist as better chemist near by
April 2025 by Mel Winiarski
Why the Jhoots franchise aren't doing anything about this poorly run chemist, I have no idea! This chemist is affecting the reputation of all the other pharmacies under the Jhoots franchise...the Jhoots in Riley Square is absolutely amazing compared to this poor excuse for a chemist in Torcross avenue. The staff should be ashamed of themselves. Like other reviews, I have gone down at various times of the day over the last week or so to discover the doors are locked or the shutters are down because they have no chemist. They have put a handwritten note on the door saying to go to the Riley Square chemist who has no affliation because, although they operate under the Jhoots franchise, they are not in any way shape or form linked and the chemist in Riley Square is having to deal with disgruntled patients through no fault of their own because this chemist has dumped the onus on Riley Square. Absolutely shoddy way to behave - do not use this chemist in Torcross Ave if you can avoid it!
April 2025 by donna leighton
Hardly ever open, even when they are there's no pharmacist to fulfil prescriptions
March 2025 by Alasdair Mustard
Been locked up with shutters down my last 3 visits. All during normal opening times. Even when open rarely is the pharmacist on site, or a prescription available.
March 2025 by Margaret Turnbull
Website says it?s open just been to chemist shutters are down it?s 10.15am I need to pickup my prescription that goes here every month same yesterday at 5.30 was closed website says 6pm closes what is going on ????
March 2025 by Deborah Barnes
Would give it 0 stars if I could. Shouldn't even be a pharmacy. I've been there on 2 separate occasions to turn up and the shutters have been closed, there are people inside, they have come out telling me the pharmacist isn't there (never actually there anymore I don't think), and refused to give me my medication even though it was ready. They never answer the phone either. Absolutely ridiculous, they always tell me to go back at different times of the day, I have 2 young children, I do not have the time to be running around all day chasing the medication that I need. Won't be going to the pharmacy again, is more hassle than good
February 2025 by Becky Boo
Awful service and staff. Non caring and unhelpful. They never answer the phone and cancel your prescription because they don't have them in stock, but don't inform you 8 days later. Terrible chemist, avoid at all costs
February 2025 by Carole Renwick
Wednesday 19th January 17.01pm, why is this pharmacy closed when it clearly states on the website that it is now open until 18.00pm?
February 2025 by robert Higgins
Do not answer their phone ( when it's turned on) and close earlier than there opening times say
January 2024 by Heather Sadler
Can't get through half the time on the phone
August 2023 by J K
Jhoots pharmacy opened earlier than usual so that I could collect my medication. I am really thankful for their help. Really appreciate it
July 2023 by Craig Sanders
Excellent service always with a smile too
