March 2024 by Clare Youngs
Simple, done really well.Breakfast served till noon at weekends. Checkout by the unusually civil time of noon. Good free WiFi throughout. Hairdryer, kettle, extra pillows, shower gel and shampoo, decent blackout curtains in room, powerful shower. Ironing board, extra tea/coffee/milk available very quickly on request. Proactive and friendly staff.Short, direct walk to train station. Will definitely choose Ibis again. This is my second stay in an Ibis hotel (first was in Dusseldorf) and this stay proves to me that Ibis is just reliably good.
March 2024 by Tony Gray
In so many ways the typical average Ibis experience with basic but more or less adequate room, facilities and services. However beware that none of the rooms have the individual heating thermostat working. When switched on, the room heater is either fully on permanently if the outside temperature is low or permanently off if not. This is a problem on cold nights since one is constantly up and down trying to control the room temperature. I complained via the?Send the duty manager a message? facility and when nothing happened had to persuade the receptionist to have an individual thermostat controlled heater put in my room. That worked fine but overall not a great experience and a situation I?ve never encountered in any other hotel anywhere.
February 2024 by Scott Bradley
Surprised to see reviews less than 5 star, the service offering is absolutely 5 stars for the price. You?re paying Travelodge prices for Holiday Inn quality. Customer service 10/10, I dropped a spoon on the floor and receptionist came rushing over with a new one without me even asking. Ordered the two below dishes, perfectly presented and delivered in 10 minutes, for £19 with the drinks. I honestly don?t know how this team can improve - and they deserve 5 stars all the way.
February 2024 by Ray2k _
Call one day before our stay. They had to rebook us into a hotel 2 miles away. Extremely dubious behavior.
February 2024 by Da Grimm One Official (Da Grimm One)
Recently stayed at the hotel and the shower was blocked so that meant after having a shower the bathroom was flooded, so anytime needed to go toilet we had to walk through water, all the hotel staff could do is give us a couple of towels to put on the floor which in turn just made them drenchedFood & drinks: Was given free crossaints after breakfast from the ones that hadn?t been sold which was nice
February 2024 by Slawoj Malyszko
The rooms are good size with convinient layout. Service is always there for you and guys are very helpful. Location is on the edge of Coventry Center in 10 min you can walk to other side of Coventry center.Food & drinks: Good menu for breakfast buffet from 0630 till 1030. Decent menu for the lunch too with quick service.
January 2024 by John Jablonski
1st room we were offered smelt aweful.Reception soon sorted the problem by moving us to another room.Location was good just a short walk 5/10mins and you are in the centre of Coventry.
January 2024 by Ano Miaou
Good experience but the shower was quiet cold and heater inside to warm the shower Space..I also thought it was a shame that I paid £10 because I arrived at 1.30pm instead of 3pm.
January 2024 by Ben
The rooms are broadly acceptable, despite the lack of hooks on which to hang clothes and towels, and the poorly designed, extremely malodorous bathroom 'pods'. Having to pay for parking separately is also not ideal. However, staff appeared to be friendly and helpful, and while very basic, the food on offer was quite satisfactory. A three-star hotel.
December 2023 by Amanda Wilkinson
Rooms were comfortable, had the best sleep I've had in a long time. Staff were always very pleasant and attentive. Location isn't bad even for someone with mobility issues like myself. An uber is only £5 right into the centre and there's also a bus stop right outside too.Food & drinks: Breakfast was hot, delicious. Hot beans are not something I've experienced in a while but these beans were spot on
December 2023 by Joanna
I take off my one star because :My bad experience I have, when ate breakfast on the hall (eating area is in the hall together with receptionand door in and out from building) and cleaner started hovering both sides so noisy for fresh start my day and opened doors with so cold air from outside coming restaurant..When I'm check in, my room smell from bathroom water tap room 123.Im so shocked room doesn't have bin for rubbish.Breakfast was amazing ?
December 2023 by Alun Dorrington
Booked for 30 people to stay at hotel and eat dinner and breakfast there. Service was excellent. Pre ordered dinner due to large group. They were very flexible as one person did not arrive until after we had all eaten. Menu not extensive but something for everyone snd tasty and good value. Lady delivering food was amazing.
November 2023 by Andrew
Diana checked us in. We asked if road closures for the Coventry half marathon on the morning of our checkout would affect our onward journey. A few minutes late Diana very helpfully printed off the details and brought them to us without our asking her to, which was very thoughtful of her. We saw Diana helping other guests. Outstanding customer service and kindness.
November 2023 by Nour Khrais
I had the opportunity for another business trip to the West Midlands, and once again, I opted for the Ibis Coventry as my accommodation. With previous positive experiences at this hotel, my expectations were set high, and I'm thrilled to report that the establishment not only met but surpassed them.One of the standout qualities of the Ibis Coventry is its impeccable location. Ideally situated in the heart of Coventry, it offers seamless access to the city and is conveniently within a 5-minute reach of the train station. This strategic placement made my daily commute to various meetings in different cities a breeze, allowing me to concentrate on my work without the added stress.
November 2023 by Chell Sharpe
Overall good stay, friendly and helpful service. Big cobweb on inside window frame room 215, should have been seen before we did. Not so keen on seeing the cook outside the building have a smoke break at peak time and the bar staff vanishing at quick succession for the same reason in the evening. The bar area was overwhelmingly hot both evenings and we had to ask it be dropped a bit as I'm asthmatic and coming in from the cold to very hot was a danger to my respiratory condition, they did alter it right away though so it was rectified swifty. Good selection at breakfast but the sausage was dry and bacon hard, the scrambled egg was lovely and the evening meals exceeded our expectations both nights.
