Furniture Stores in Coventry, West Midlands

“Our shopping experience today was fantastic - one of the shop's Bed Experts, Louise, helped us immensely.She answered every query we had in as much detail as possible and made our customer journey easy and totally stress-free, which certainly means a lot as searching for and buying the right bed isn't always the simplest process.Louise's service, communication and friendly demeanour were second-to-none.”

“Amazing customer service from the guys at Carpet Castle! Helped me find the perfect laminate flooring and worked out exactly how much I needed. Really helpful and friendly bunch. Would definitely recommend for any of your flooring needs. I’ll definitely be going back if ever I need some more flooring. Thanks again guys. Really appreciate your excellent customer service!”

“Very helpful in the store in choosing a bed (we had issues with access). From visiting the store to delivery 2 days, now that`s service. Very reasonable prices, would recommend a visit. Bed was easily assembled and looks great. Big thanks to Shawn`s Furniture staff.”

“Found all the items i needed easily, lots of choice. Very clean and tidy inside the shop. Outside was a little scruffy with the bins been full but other than that very good.”

“I come from London and this store reminds me of stores in Green Street, Upton Park. I'll always try there first for anything I need. Staff can be dismissive sometimes but I always put them straight and demand good customer service. Everyone has bad days. Timing is everything to avoid the crowds. I can recommend that they put hand sanitisers at the entrance but I carry my own and my mask. After 5 years of using this store, they recognise me and I'm disabled and I've never had a problem with staff. I go in, get what I want and then leave simple. Before the virus, I'd spend time wandering around the store but nowadays, in and out. Everything under one roof, easier for me and they have their own car park, which helps.”

“I have been to three different Dunelm stores in the past 2 days and I must say the Coventry one is by far the best one and I have travelled on purpose to go there. Space is well organised and there are many discounts and offers. One of the people there was so nice that made us order a missing curtain online, pay through their iPad and collect from the store in Rugby ( the closest to us). 5 stars well deserved.”

“My recent experience at B&Q left me with some notable impressions, both positive and negative. Here's a detailed review:B&Q offers a good selection of products, and I found their product quality to be generally high. It's essential to have a range of choices when tackling various DIY projects, and this store certainly caters to that need.However, I did notice that some products were a bit on the expensive side, and the prices didn't always seem justified, especially when compared to similar items available elsewhere. It's crucial for a store to strike a balance between quality and affordability, and in some instances, B&Q's pricing left me questioning whether I was getting good value for my money.One area where B&Q shines is its wood cutting service. This is a valuable service for DIY enthusiasts, and I found it to be efficient and convenient. It's evident that the store goes the extra mile to assist customers with their projects. However, it's important to note that the wood cutting service can be quite crowded on the weekends, which can lead to longer wait times. It would be advisable to plan your visits accordingly to avoid peak times if possible.Moreover, the staff at B&Q were generally friendly and approachable. Helpful and knowledgeable staff can make a significant difference in a customer's shopping experience, and I appreciated the level of service provided.In summary, B&Q offers a decent selection of products with good overall quality. However, some items may be on the expensive side, and the pricing isn't always justified. The wood cutting service is a standout feature, but it can be crowded on the weekends, so plan your visits accordingly. The friendly staff enhance the shopping experience. If you're in need of DIY materials and assistance, B&Q is worth considering, but it's a good idea to compare prices for certain items before making your purchase.”

“Found what I wanted but problems when I went to pay. All the self service tills weren't working and only 1 till open and there was a problem with the customer that was being served and queues started to build up. Eventually they opened another till but could have done it a bit sooner.”

“Excelsior has worked with Martins Fixings for many years supplying Cubicles, Duct Panelling, and Vanities. Martins Fixings offers a 5* Star package within all sectors, and we have no hesitation in recommending their services to customers requiring a complete turnkey solution.”

“Would like to say the young down syndrome girl on the door on Saturday collecting donations was a delight. Wish everyone had her zest for life and friendliness. You go girl and I hope you collected lots of money”

“Replacement cushions have finally arrived. Really pleased with them.Thankyou Chad for sorting this out bit of a mix up (not your fault) but we got there in the end”

“Edward provided an excellent service today, not just to me but to the two ladies he served before me. They needed a service that Ryman didn’t provide but he was polite and courteous, offering help and advice so they could find somewhere that could help them.Based purely on his service today I would return and recommend.”

“A Delightful Shopping ExperienceSofology in Coventry are amazing. We had no idea what kind of sofa we wanted. We were kindly greeted by the lovely Mariola who explained the selection process and really helped us along the way. There was absolutely no pressure, just an enjoyable relaxing process. We were also really helped by James who was; delightful, patient and attentive, a real credit to the company, infact everyone is at this location. I believe we bought from Sofology because of him and Mariola, and the product looks amazing and is so comfortable too. We bought the Cavalli corner set, I think it's going to change our life..... well certainly in the sofa department ?”

“The only place I could find that had PVCu architrave for sale. Friendly and helpful staff, even had a chap run round the store looking for something I wanted due to a mixup with their stock display.”

“Akram was extremely helpful and friendly, providing expert advice and helping me decide on the perfect bed, mattress and desired extras. Extremely happy with my order and experience.”

“We're pleased with our sofa, however there was an issue upon delivery due to missing parts. This is what really highlighted the positive of DFS compared to some other retailers, easy to reach UK call center, with quick and creative solution until the issue was resolved. Huge thank you for Matt who went above and beyond, what a dedicated Manager who genuinely cares about the customer.”

“First time in new store at Alvis retail. All staff helpful and friendly. Manager Paul particularly helpful, even moving furniture to help us picture how it would look in our home.”

“Positive experience of Central Six store, though experience is not all positive .... the volume of packaging is enormous and warranty states all return in original packaging, clearly not practical. And packaging damage is common, though products are well packed.”

“I have to say I went in to Blum base today 21/10/17 . To get a new membrane for the toilet flush which they had just ordered. So to help me out until it had come in . The young man and lady went to get me some plastic sheet to use to get me bye . Well done to the plum base staff . Went well out of the way to help me thank you so much 😊👍👍.”

“Some time ago I bought a laptop that and I got an argos card,a few days ago someone stole my wallet and use the argos card to buy 2 products in value of 700£,it seems they got no way to prevent this like a sms text with a security code that you get on your phone,like Curry's pc has,maybe is time for them to do the same thing,this way we can avoid these situations.”