Furniture Stores in Coventry, West Midlands

“Excellent service from Louise. We were offered coffee or tea on arrival.
Given detailed explanation of all options. Did the electronic mattress selection test and tried the mattress selections. All fabric and headboard options shown. All in all cannot fault the service.
Many thanks
Mike”

“Brilliant from start to finish. The team were so helpful and customer service was 5*. They were really helpful in choosing the best product within our budget. Were able to fit us in when was convenient for us and the job done was brilliant. Thanks Ada for making our house look amazing. Would defo recommend. We had to have a refund as did not need the underlay in the end and this was really quick and easy.”

“I recently had the pleasure of visiting Shawn Furniture, and I must say, it was an unforgettable experience. From the moment I walked through the doors, I was greeted with an impressive array of unique and stylish items that immediately caught my attention.What sets Shawn Furniture apart is their exquisite collection of home décor pieces that effortlessly blend elegance with a touch of glamour. Whether you're looking for statement pieces to make a bold impression or subtle accents to add a hint of luxury to your space, this store has it all.One thing that struck me was the diversity of their inventory. From sleek modern designs to classic pieces with a contemporary twist, there's something to suit every taste and style preference. And what's more, each item exudes quality craftsmanship and attention to detail, ensuring that it not only looks stunning but stands the test of time.But perhaps the most impressive aspect of Shawn Furniture is their commitment to customer satisfaction. The staff were incredibly knowledgeable and attentive, offering valuable insights and recommendations to help me find the perfect pieces for my home. Their passion for design and dedication to providing a superior shopping experience truly sets them apart.In conclusion, if you're in search of high-quality, unique home décor items that add a touch of bling and sophistication to your space, look no further than Shawn Furniture. I can't recommend them highly enough.”

“I have recently bought a bed and mattress from them. They deliver at your room without any extra fee (free delivery). Their price is reasonable, behavior is extraordinary, after sale service is great as well ( I had an issue, they solved it the following day). I strongly recommend.”

“This is an Aladdin's cave . Very surprised at so much choice from paint to wallpaper and kitchen utensils, motor supplies.Got 2 lovely non slip runners for the kitchen very cheap ...Recommend a visit to anyone...”

“Excelsior has worked with Martins Fixings for many years supplying Cubicles, Duct Panelling, and Vanities. Martins Fixings offers a 5* Star package within all sectors, and we have no hesitation in recommending their services to customers requiring a complete turnkey solution.”

“I have received the best customer service ever, from start to end the service has been impeccable, amazing help and information in the shop brought exactly what I wanted and more and great service delivering the items, I will definitely recommend Bensons !!!! Thank you !”

“Use these whenever i need new office furniture for my business. Beautiful range of second hand desks and new furniture solutions also. Staff are always friendly and helpful, and will definately carry on using them!”

“Absolutely exceptional customer service. The lady and gentleman helped me printing out an academic poster very last minute on a Sunday and were amazing. They went above and beyond, I am eternally grateful!”

“Found all the items i needed easily, lots of choice. Very clean and tidy inside the shop. Outside was a little scruffy with the bins been full but other than that very good.”

“I went to the store in search of a 1ltr x 4 bottle rack. The staff immediately took me to the one I had seen on the Dumelm web site. Sadly it was for Pint bottles and no litres.
The two lady assistants really went out of their way to find me something that I would be able to carry my four one liter bottles. I came from the store with a handled wire basket that has more than fitted my need.”

“Absolutely fantastic service. We ordered the sofas on a Sunday bank holiday weekend with estimated delivery of 10 days but they delivered it within 4 days and the guys that delivered it were really friendly and helpful. Will definitely be using them again in the future. Thanks for such a great service.”

“A Delightful Shopping ExperienceSofology in Coventry are amazing. We had no idea what kind of sofa we wanted. We were kindly greeted by the lovely Mariola who explained the selection process and really helped us along the way. There was absolutely no pressure, just an enjoyable relaxing process. We were also really helped by James who was; delightful, patient and attentive, a real credit to the company, infact everyone is at this location. I believe we bought from Sofology because of him and Mariola, and the product looks amazing and is so comfortable too. We bought the Cavalli corner set, I think it's going to change our life..... well certainly in the sofa department ?”

“Went to visit the Coventry store just to start looking for a new sofa. When we arrived we were greeted in a very friendly manner and with no hard sell just taking time to explain all the features and pros and cons on each sofa we looked at. Once we decided which one we wanted we where then told about a deal on the carpets and we ended up walking away with new sofa's and new carpet through out our house.I cannot recommend SCS at Gallager retail park more highly for a one stop shop for your sofa's and carpets.”

“This morning I was searching for some garden accessories
SUZIE helped me (and my disabled wife) with her pleasant and courteous manner. She enabled us to purchase exactly what we required in the minimum of time and is testimony to your recruiting and training programmes”

“We're pleased with our sofa, however there was an issue upon delivery due to missing parts. This is what really highlighted the positive of DFS compared to some other retailers, easy to reach UK call center, with quick and creative solution until the issue was resolved. Huge thank you for Matt who went above and beyond, what a dedicated Manager who genuinely cares about the customer.”

“Went to Gallagher 13/02/2025 to purchase new Double bed served by Jackie
Computer wouldn't accept Delivery date at first but Jackie used a different till to which the order was completed successfully
Fantastic service and knowledge jackie is a credit to your store keep up the good work ? ?”

“First time in new store at Alvis retail. All staff helpful and friendly. Manager Paul particularly helpful, even moving furniture to help us picture how it would look in our home.”

“I have to say I went in to Blum base today 21/10/17 . To get a new membrane for the toilet flush which they had just ordered. So to help me out until it had come in . The young man and lady went to get me some plastic sheet to use to get me bye . Well done to the plum base staff . Went well out of the way to help me thank you so much ???.”

“The only place I could find that had PVCu architrave for sale. Friendly and helpful staff, even had a chap run round the store looking for something I wanted due to a mixup with their stock display.”

“Had the pleasure of meeting Andrew tonight from b&q Brandon road , helped us with our paint , what a funny bloke shared jokes with us as I’m from Dudley they were Black Country related and I was in tears ? he made a stressful trip sorting things for home improvements into something to smile about thanks Andrew”