March 2024 by M ?Sumon? R
No Internet, stuffy and odd smell in the corridor and inside room. Requested front desk to look into ongoing noise from car in hotel car park all night, couldn't sleep, not sorted by hotel staff.Room spacious, not noisy otherwise.
March 2024 by Carmel Bentham nee Abi-Aad
Hotel rooms are comfortable, spacious and reasonably priced. Lots to offer on site such as golf, spa, restaurant, bar, gym etc. staff are friendly and accommodating with any needs.Rooms: Room was really spacious and comfortableNearby activities: Golf on site, 15 minutes to the NECFood & drinks: Food and drinks on site are really great. Breakfast is comprehensive and dinner menu is extensive
March 2024 by Darrin Watson
Staff couldn't have been more helpful. We went to look at joining the fitness spa. Had a lovely coffee and cheesy chips after in the bar. An wonderful experience all round.
March 2024 by A M
Nice place for family. Friendly staff
February 2024 by Ian Jago
Food & drinks: Ok
February 2024 by Farzana Ali
This was our first visit to this beautiful hotel. Its in a little rural area away from all the hustle and bustle of the city. Its around 15min drive away from Birmingham City centre. The staff are really lovely, I rang for a bucket of ice to be delivered to our room, and the connection on the phone cut off, a few minutes later one of the front desk receptionist knocked on our door to see if everything was ok, and if we needed anything. I have never experienced this in other hotels, they are very hospitable. The breakfast was lovely and really enjoyed it, the swimming pool is a bonus, it's just the right depth for adults to swim in and for kids also, just be aware they do have swimming lessons in the same pool also so there is a division.Overall can't fault this hotel. Would recommend for your getaway to Coventry or Birmingham ?
February 2024 by Raja Pariyarath
Such a poor planning and customer service. Stated 3pm check-in. And it?s a group booking. We travelled 5hrs all the way and waited another hour on the top at reception to check in. Check in started 4pm. It clearly shows your negligence and the attention you?re paying to your customers.
January 2024 by marc boaler
Looks dated but very clean and staff are friendly and very
December 2023 by Tracey Berkovitz
The hotel looks very tired (tatty old carpets) and in my opinion old fashioned. It was all OK but nothing special. From what I saw of the grounds, they looked nice but unfortunately, my bedroom overlooked the car park!
December 2023 by Ken Morgan
At first glance this hotel was a dream, until I actually got there with a friend.To start off the hotel is exactly in the middle of nowhere, if you don't drive its at least a 10 minute Uber to leave the country club and get anywhere near civilisation.Our stay was particularly cold, it was -7°c outside, the old building (which felt like it was used to film The Shining movie) does not have air con and the single radiator was not enough to heat the room on the rare occasion it was actually working.The swimming pool is weirdly awkward to get to, and when we did eventually make our way in we were met with off-coloured water with a lovely touch of mucus film floating on top.Room service was equally as tragic and topped of the rest of the stay, disregarding the rude and cold attitude of the front desk staff, our drinks were forgotten for over an hour and when requested for a second time, took another 20 minutes to arrive to our room. (2 soft drinks.)Overall, overpriced and undermanaged.
December 2023 by Alan Trew
Company Christmas party at this hotel. Good venue some restrictions which were a little strange.. Waiters were not great. Took drinks away that were not finished and not the quickest bar staff.Breakfast was really good.
December 2023 by Raven Solitary
Stayed for works Xmas do, the best meal we have had, food hot and fresh, very tasty. Lovely staff, started with warm welcome, but all staff friendly! Grate breakfast, loads of choice and they have a chef just doing omelets. We had ground floor room overlooking 1st tee, quiet, large comfortable room.
December 2023 by Samantha Stevens
This hotel is in a lovely rural location but only approximately 20 minutes from centre of Birmingham. There is a lovely golf course and nice spa facilities. We had a lovely comfortable, clean room and this included breakfast which was amazing. There was everything you could think of available at breakfast and it all looked of good quality. We tried most items over the couple of days we were there and it was lovely, especially the freshly made omelettes. We had a snack in the bar restaurant called zest and this was good value for money and tasty. There is a cast iron grill restaurant too but we didn't use that facility. The pool, steam room and sauna were great and the changing rooms were clean. Unfortunately the jacuzzi was unavailable at the time we visited. This is a quality hotel and we will definitely be back. The staff were very helpful and cheerful. Highly recommended.
December 2023 by Olivian Ortopan
Fantastic experience / stay. We got upgraded, the staff were super friendly and caring. Breakfast was very abundant. Parking is free. Spa has the whirlpool, sauna and steam room: all were working. 5 stars will deserved. ??
December 2023 by MissMJH
Stayed one night and the hotel hosted our work Christmas partyCouldn't really fault it. Amazing big comfy, clean beds.Clean bathroom, plenty of refreshments.Only small negative was that the shower didn't have much pressure.Other than that, absolutely top banana.Thank youRooms: Clean, warm and tidy.Food & drinks: Bar expensive as is always the case in a hotel.
