January 2024 by Ray Fell
We went into dreams first thing this morning 9am to purchase a new mattress we were greeted by Mac one of the sales team what brilliant service we received and a nice mug of coffee.And yes we ordered a new mattress.Would definitely recommend coming here.
December 2023 by John Hunter
Today Friday 29th of December my wife and I went to the dreams bed showroom at Gallagher retail Park to buy a new bed .We were greeted upon entry by a very pleasant professional sales assistant after discussing our requirements we were offered a tea or coffee free by the gentleman looking after us we found the bed we both agreed about ( myself and she who must be obeyed) the bloke looking after us could not have been more helpful therefore I would have no hesitation in recommending this store and the staff to all my friends and family an around pleasant experience.
December 2023 by MikeAPMusic
I only popped in to pick up a blow up bed that I'd reserved to pick up on my travels, but I was warmly greeted and asked if I'd like a drink as I'd quite way to go still. Although I didn't take them up after being asked a few times, that was really appreciated. Sometimes it's the small things that make the biggest difference.
December 2023 by Manolis Theofilos
Great service by Kam. We went through all the mattresses and found the best one for me.
December 2023 by Striving for Excellence
I did buy a memory foam mattress a year ago and to be honest, the comfort level I would give would around 30%. I understand that its subjective for different people.
December 2023 by BIANCA BIA
Amazing experience, the staff very knowledgeable and very helpful. Best quality mattresses that you can find, we shoped around a lot and we decided on dreams, best decision ever. Will definitely recommend to all my friends and family? Best customers service we ever had in any shops. Everything amazing!!! Thank you Dreams, Gallagher retail Park for everything.Bianca
November 2023 by Anita Ryder
Really friendly and knowledgeable staff, nothing was too much trouble
November 2023 by Omari Abasi
Our shopping experience today was fantastic - one of the shop's Bed Experts, Louise, helped us immensely.She answered every query we had in as much detail as possible and made our customer journey easy and totally stress-free, which certainly means a lot as searching for and buying the right bed isn't always the simplest process.Louise's service, communication and friendly demeanour were second-to-none.
November 2023 by avreet kandola
Really nice customer service got greeted as soon as we came in and got asked if we would like a drink. Mac helped us get a perfect bed, it was a lot of help!
October 2023 by Martin Hindle
Looking for a new mattress for a little one popped into dreams we were met by a lovely lady offering to help and asked what we were looking for. The little one took a liking to the memory foam mattress Which luckily was in stock and even better had a discount currently running on it. Our Experience in dreams was great and would have no problem recommending the place to anyone keep up the good work.
October 2023 by Lesley Ward
Kam served us today & was extremely helpful, professional & friendly, even offering us tea or coffee while he did the paperwork! Would highly recommend a visit if you're looking for a new bed & the range on offer is great.
September 2023 by Jamie Stones
Made very welcome listened to and didn?t try to sell us something we didn?t want or need, Louise was very helpful
August 2023 by Simon Worley
The staff were extremely helpful especially Jackie. I bought a mattress from Dreams which I never expected to do and my experience includes a test to see which mattress is right for me. Very good shop
August 2023 by Neil Thomas
Good welcome by knowledgable staff, no pressure sale where the salesman took time to understand our need and advised products to suit rather than someone trying to sell us anything just to get a sale, well done Coventry store
August 2023 by K H
Would definitely recommend to anyone. I bought a mattress in a box from an online only store without trying it and I came to the store explaining that I want to return the mattress I bought as it is causing me discomfort and wanted something more suitable. Mark helped me with the sleep match and showed me mattresses that were recommended to me. He was very knowledgeable of the products and allowed me to make an informed decision with no pushy sales tactics. He made me feel at home with a cup of tea and allowed me to spend time in the store trying the beds over and over.I later returned and dealt with Louise who was equally as helpful. She explained the financing clearly and explained how the delivery side works. Buying a new mattress can be daunting especially with it being my first time purchasing one, but the process felt so easy and stress free. Louise also offered me a hot drink and an opportunity to try the beds again with the pillow that comes with the bed I purchased.I have already recommended Dreams Coventry to several of my friends and family and I would advise anyone to try the sleep match as it is free and I simply booked it online and the beds that were recommended to me based off the match were highly comfortable.
