September 2023 by Thomas Burke
To be fair, I didn't hire a room. I was put off before reaching that point. You make up your own minds, but I got the heebeejeebees.
October 2022 by Vincent Smith
The rooms are clean and well maintained. Very softand nice towels. The beds are comfortable. The staff is polite. I advise you to stay at this hotel.
August 2022 by Jayne G
I was beyond relieved to arrive - on foot - in the rain - with my family and two dogs at half ten at night, after being broken down for 7 hours at the mercy of the incompetent RAC. The only thing they did so well was book us this room. The man on reception was lovely - really helpful and actually managed to make us laugh. The room, in our opinion is excellent value for money. It was clean and had good facilities and the room had even been set up for us. The sofa bed was out ready for our son. We are very grateful to the staff and if we are ever travelling this way again we would definitely stay here. Thank you!
June 2022 by Marc Jenner
Not great, but okay if your stuck and their is nowhere else, a bit old and tired
May 2022 by Mick Black
Didn't actually manage to stay here so this review is purely on how we were treated by the hotel management. We booked the hotel almost a year in advance for a gig at the Rioch Arena. All hotels in the area were pretty much sold out and prices inflated.I received an email 2 months before stating that our booking had been cancelled. I called the hotel and was told it was for renovation? Now struggling to find anywhere to stay.I don't run a hotel, but surely you would future plan refurbishments in advance before opening up bookings to the public?Not impressed.
October 2021 by jon neafcy
Extremely unprofessional and unhelpful! Advance booking arrived only to be told booking cancelled. Reception proudly and unsympathetic announced "we rang your booking agent 30 minutes ago and cancelled the booking" which was after check in time! No explanation given. DO NOT stay here!
September 2021 by jon n
Pre booked, checked on morning of stay confirmed with hotel booking still valid. Arrived at hotel only to be told by the receptionist the hotel had just cancelled the booking! No apology, no reason given. Booking agent has now blocked this hotel! Shame on you days hotel coventry. Needless to say I will NOT be staying again.....
September 2021 by Pam Bennett
The room was scuffy, bedding okCurtains handing off a few hooks.Cracks in the wallsWhen we arrived the carpark was full due to a wedding in full swing, but once in the carpark it was very difficult to manuver the car to turn it around as a van was parked about a couple of meters from the wall making access extremely difficult. I pointed this out to reception and was told they were part of the wedding party. She would ask them to move it in. Nothing was done during the whole evening. The hotel was dirty in the public areas around reception in the morning when I used the facilities before leavingWalking back and forth to town meant we had to pick our way through bins and rubbish in the street.
September 2021 by Marian Perez
Nice hotel, comfortable room, free car park and very close to the centre. Nice staff and continental breakfast
September 2021 by David Hopkins
Front desk at PM very helpful, advised of a leaking tape in bathroom on Tuesday AM still leaking on the day i left Friday, breakfast times not good if you have to leave before it starts at 7.30am very limited food , dont do housekeeping daily, sadly to say wouldn't be going to use them again
September 2021 by Janet james
Good location, clean and tidy room.Lovely continental breakfast
January 2021 by Rutuja
Not up to the expectations. The hotel reception was excellent but the hotel is not maintained well. There is a damp and musty smell in the whole hotel including the rooms. The complimentary breakfast mentioned with the booking is very insufficient with just a few items available. You have to purchase the main breakfast items like eggs and so on.
January 2021 by Tl Chen
Very friendly and helpful front office staff.Room is clean with good lightingLocation is one of the best if you are taking bus from Birmingham International Airport as the X1 is literally stopped in front of the hotel(70m away).The restoran open from 6pm serve very good Indian food. The only disappointment is they ran out Lambs dishes. It?s spicy but delicious
January 2021 by Ani T
This venue is clean although the decor needs some attention in bedroom and bathrooms. Staff very polite and helpful. Used the resturant for the evening Meal... excellent food portions, presentation and flavours. Breakfast also included and was also satisfactory to our needs. Central Coventry city centre so handy to our local visits out of city.
January 2021 by Beatris Stoeva
I dint stay there but work there for a few months a while ago. It is the worst place to stay in the world. Most of the staff is unprofessional and nasty especially the management. They cut corners everywhere. They used to serve and overcharge for ready food from Iceland. On the plus side the Indian food is freshly cooked and actually enjoyable. But as far as the rooms go you are better of sleeping on a park bench.
