March 2024 by countess823
Friendly staff greeted us when we walked in through the door. An admin task was dealt with swiftly and efficiently.
October 2023 by matthew chukwumah
Great site and experience
July 2023 by caroline flinn
I have been a customer of this society for many years, although many branches have closedown the one in Coventry town closed from the High Street and relocated in a much better position. All the staff are friendly and they have a good comfortable waiting area.
July 2023 by Brian Wakefield
Great customer service received this morning. Thank you to John who was very helpful.
May 2023 by Thomas O'Connor
Why, oh why did they close their facility on High Street. Queues can form at this City Centre branch and High Street is much missed.
March 2023 by Leanne Ilsley
you can never get through yo any of the branches clearly they need more staff
December 2022 by Ross
Disgraceful staff attitude to members of the public for legally filming in public,,The female staff think they know the law,one telling AB to move on lol,,,Jack it will be funny when others seeing you act a fool Mr know everything about nothing.Glad I don?t bank there
December 2022 by Brian Doneheley
Stuck up toffs that look down there noses on the people who pay their wages. Disgusting, rude and entitled staff. Its time daddy hired outside the family.
November 2022 by James Williams
Wow very rude and disrespectful, spouting non existent laws about not being able to record banks from a public sidewalk.Why create an argument, just say it?s a security feature gone wrong and then stop interacting, the cameraman would move on allot quicker but no the one woman and the guy had to keep on arguing and saying it?s illegal to record etc.Maybe learn from this interaction.
November 2022 by craig howe
When smoke gets in your eyes ?Just watched Auditing Britain's video on YouTube and I must say I have never witnessed such rude staff, public photography is not a crime.
November 2022 by God of War
Learn how to interact with the public and learn the law you can recording anything in public. Horrible attitude of man in suit named Jack and ladies working there in the sauna department.
November 2022 by Christopher Christos
The staff should really learn how to interact with the public.There is an incredibly embarrassing video of them on YouTube.Poor.
October 2022 by Yan Oberon
The high street branch of the coventry biulding society is now closed permanently. The new city centre branch opened on thurday 15th September in the upper precinct.i have used the cov build for many years and have never had a problem,the new central branch is bright airy with plenty of friendly knowledgeable staff .so far I have not had to wait at all to be served,walked in and guided straight to a vacant service point
September 2022 by Don
Absolute nightmare dealing with these people!We had were lead under the false pretences that our application would take 3 weeks to complete as our previous one had expired due to an individual holding up the chain.It's now 3 months in and they've delayed the mortgage application to the point we might lose our new house.Oh and it turns out they weren't even using the old application!Just lied to get us to use them instead. Their teams are 6 working days behind everything so if you give them something one week they'll look at it the next!!Horrible incompetent people!!
July 2022 by Donovan ?Don? B
Absolute nightmare dealing with these people!We had were lead under the false pretences that our application would take 3 weeks to complete as our previous one had expired due to an individual holding up the chain.It's now 3 months in and they've delayed the mortgage application to the point we might lose our new house.Oh and it turns out they weren't even using the old application!Just lied to get us to use them instead. Their teams are 6 working days behind everything so if you give them something one week they'll look at it the next!!Horrible incompetent people!!
