March 2024 by Kevin Clark
I ring up every month to order prescriptions for myself and my mother and every month there is some type of problem and the staff wander round behind the counter like headless chickens trying to find our prescriptions. Yesterday I called at approx 10am and ordered our prescriptions, I was told they would be ready for collection today, I went to Bannerbrook at 11am today to collect, after about 5 minutes waiting while the lady behind the counter was scrambling around in the drawers trying to find them I was told ?they haven?t been made up yet?.I used to collect our prescriptions from Boots in Jardine Crescent before it closed down last year and never had any problems, I would just give our names and they would go straight to the drawer and get our prescriptions without any fuss or delay. Perhaps Bannerbrook should look into their procedures for dispensing prescriptions and try and come up with a more efficient way of doing things.
March 2024 by Ethan Croker
Could not wish for better service- staff amazingly helpful
March 2024 by Clay
Always friendly and attentive to my needs. Parking is usually ok but non blue badge holders park in the disabled spots.
March 2024 by Richard Jones
Great pharmacy no problems
March 2024 by Richard Payne
Always brilliant service - spotted a mistake in my prescription which if I had taken could have killed me so just for that reason they are the tops
March 2024 by Amanda Gurney
My usual pharmacy, did not have the items on my husband?s prescription, they managed to send 3 of the items but not the last, they gave me the prescription back with just the item missing and told me to are the other pharmacist in the area, I call Bannerbrook who said they had the item, I went to collect the item but could not use the prescription due to the usual pharmacy provided the other items, Bannerbrook pharmacy told me call 111 who would be able to provide them with a email requesting them to dispense the item to me, I?m so grateful, they have a lovely group of staff who are understanding and helpful, Thank you ?
March 2024 by Chris Meakin
Ash is the most kind and helpful man you will ever meet. He sorted out my prescription without any problems. Staff are always professional and very knowledgeable.
February 2024 by Jeff Blyth
Always plenty of staff on, and they're very helpful and friendly.
February 2024 by phil white
They blame each other for mistakes or not booking for blood tests
February 2024 by Tracy Crossfield
Currently going through Chemo, I can't fault the staff at the pharmacy they look after me so well
February 2024 by Debbie Rumsby
The staff are really friendly and helpful. The pharmacy is well equipped and the pharmacists there are very knowledgeable and approachable.There is a post office on the pharmacy which is really handy.
January 2024 by Liv Brown
Really good service.
December 2023 by Craig Britton
Service is fine. But there is a bad smell every time I have been in there over the last few months. This should be addressed
October 2023 by Gareth Pritchard
I used the pharmacy twice. On both occasions when a family member came to collect my prescription they 'could not find it' as they got my name wrong.On both occasions they have messed up one of my medicines and have not been giving me the right amount. When the same family member came to discuss this they were adamant they have given me enough.They have made a mistake but fail to admit. I feel like I'm being made out to be a liar. Which im not. Will not be getting my medication at this pharmacy in the future. Very disappointing.
October 2023 by Christine elizabeth Mcgee
Excellent pharmacy and phlebotomy staff good at taking my blood sample!?. I find all the staff friendly and willing to help on every visit...Thanks.
