January 2024 by Steve Brown
One star too many.Rude staff, incomplete prescriptions without telling or giving owing slips, constantly out of stock, never answer the phone, disgusting 'service' and a don't care attitude.
December 2023 by Stephen Southall
Unbelievably slow service! Long wait every time. When they send a text to say a px is ready, why can't I just pick it up ?
December 2023 by Christine Devine
Can ve on the phone calling for an hour no one answered
October 2023 by Danni Bircha
Slow service... so bad I changed my pharmacy and started using another service that's delivers.
August 2023 by Mrs McGoogle
Every little helps? Well, you certainly get very little from this pharmacy! The female staff are unfailing unfriendly. No-one answers the phone. Frequently low or no stock. Wait time is always 20+ minutes even after they?ve told you the prescription is ready. Now they have shortened their opening hours and completely close for an hour for lunch. Oh and that big plastic screen keeping you safe from your plague ridden customers? Get over yourselves, please!
July 2023 by Eloise Sinclair
Service is terrible they have you waiting ages and I feel for older adults who have to stand up in the que for ages. Lack of respect and customer care . Perhaps need more staff
July 2023 by Jon Anthony
I get my prescription sent to the pharmacy in this case Tesco's Brownhills. (Incidentally they're not worth even one star) I encountered a member of staff who work in the pharmacy, she was quite clearly on her private mobile phone texting, I waited and waited in the end I walked away and complained to a member of staff about this woman. Before I complained Tesco's sent me a text when my prescription was ready. After my complaint, this service mysteriously disappeared. Now I have to ring Tesco?s corporate phone system which goes on press 1, to speak to somebody about frozen food, press 2 to speak to somebody about bananas. at the very end you get to the pharmacy and then they tell you the opening hours and after all that you get to speak to someone. it?s just a waste of bloody time! now I go to the Co-operative pharmacy who I can just ring up and ask whether my prescription is ready. And the staff in the Co-operative pharmacy are much nicer.
October 2021 by M Rises
Very poor service off pharmacist.Asked for folic acid only to be told you need a script unless your pregnant otherwise no folic! zymase Nessa your hopeless
September 2021 by Jeff Deck
I had an emergency to where I ran out of my prescription for facial swelling and the pharmacist worked with me through 111 online services to get me a emergency prescription until I could get to my GP. They took care of me and I would highly recommend this pharmacy as they truly take care of each person.??????????
September 2020 by Mister Monk
Rude and always never have stock. Don't waste your time in even attempting to use.
July 2019 by Geoffrey Le
Small tesco but staff friendly and helpful pharmacy and bit slow at times but they try hard keep up the good work
