December 2023 by Raymond Herriott
All the staff where great glasses 1st class thank you all
December 2023 by Wendy Walker
I have been using local opticians for many years ?sadly some were not always meeting my needs !I decided to use the Specsavers in Brownhills as it is now more convenient for me!Such a good experience ?. !Nothing was too much trouble for the team to try and get the prescription ?just right? to meet my needs!Mohit was very aware of the requirements of my prescription but he also had some good ideas on tweaking it to make it more comfortable for my lop-sided vision !Great input too from the lady who also dealt with the contact lens issues.Very willing to listen to my concernsGemma was also an excellent team member and nothing was too much trouble for her ?she even gave up her break to get me just the right balance with the lenses, tints etc !!She is very professional super patient and continually assured me that ?getting it right? for my needs was paramount.The rest of the team in the shop are friendly courteous and welcoming !They all deserve a big ?Thankyou ?.I am so glad that I chose this location!Well done to the whole team at Specsavers In Brownhills !
December 2023 by Harrison Lowell
Reading glasses came back with wrong lenses in; have been waiting almost three weeks for my varifocals which have apparently got lost.Credit though to Gemma who has attended to both issues, but still a frustrating situation.
December 2023 by Jack Alex Williams
Very professional team. Highly recommended. Thank you Brownhills team ?
November 2023 by Claire Male
Optometrist Mohit was absolutely lovely with my children and I. So much patience and understanding. Explains everything in so much detail and there's no pressure to purchase glasses after. Thank you!
November 2023 by Tania Wheeler
Friendly staff, efficient all around.
November 2023 by renu verma
From start to finish the service I received was excellent from the entire team. This was my second visit for a routine eye test and the optician did a thorough eye test for me and passed me on to an equally knowledgeable lady who helped me pick some frames which suited my face shape. Would recommend going here to anyone
November 2023 by Stephen Ockwell
Excellent service, staff were really helpful & helped me pick two pairs that I really like, service was second to none.
October 2023 by Annette Davis
Very impressed with whole experience. Up-to-date equipment and friendly, knowledgeable staff made us feel very at ease.
August 2023 by Stephen Delorean
Great team, spent the time to get me sorted with varifocal glasses, brilliant ?
August 2023 by caroline emery
Not a very good service to begin with but with understanding why this was it was understandable.After a second visit I was extremely happy with the service. The Manager at Brownhills Store was so helpful and kind and helped with the sort of glasses that suited. Very professional and I am really pleased with both pairs I purchased. A very big thank you.
August 2023 by Tracey Hood
What a lovely place to have your eyes testedMe & my sister went there for the first time last week and they all was so helpful,Even help choosing new classes ?Would recommend going there,Even made you feel comfortable and no rushing you through the process of finding what best suits youWe definitely will be going back there again ?And a very big Thankyou to GemmaSo helpful an it was a pleasure being sired by her, lovely lady,couldn?t do enough for usMuch appreciated xx
July 2023 by Rosemarie Murcott (HarryB)
All staff very helpful and pleasant, I wouldn't go anywhere else.
July 2023 by Victoria Dallow
Very helpful staff.
July 2023 by susan lewis
Great service greay glasses as usual thank you
