November 2023 by Nicola Mall
absolutely shocking store trading standards would have a field day with the pricing in the store. I went to purchase a barbie set it had price ticket of 3.99 underneath but scanned as 9.99 they refused to sell at 3.99 . walking round store half items have no prices or products in wrong place . staff on till are shocking . also the toilets are disgusting toilet paper all over floor and none in dispenser
October 2023 by Jan Whitehouse
Awful experience today.My 4yr old daughter asked my husband to take her to the store to buy a keyring she had seen previously. She wanted to use the coins she had saved in her money box.They visited on Friday 20.10.23 around 4:50pm. The paid with loose coins from the money box and was not offered a receipt. My husband thought it was strange, but returned home with a very happy child.That evening I was shown the key ring by my very proud daughter, but noticed a jewel was missing from the keyring.On Saturday 22.10.23 at around 4pm my husband and daughter returned to the store to ask to exchange the keyring for one without faults. The manager on duty told my husband that my daughter could not exchange without a receipt. My husband explained the receipt situation and was told that ?Every customer is offered a receipt. It?s our policy! That keyring is sold in loads of different places. You could?ve bought it from anywhere!?Dreadful response and extremely poor customer service. My husband was so angry to have been virtually accused of being a liar.We love shopping in the range but will not be visiting this branch anytime soon.
September 2023 by colin pace
Went to your shop on Friday and one of the assistants named Izzy was extra helpful x she was a star and got the item I required xx thank you
August 2023 by Joe Cash
Good store for pet items at reasonable prices. Definitely worth checking out of you have a pet at home. They also have more products available on line that you just can get in the shop.The cafe on the first floor is worth checking out too. Costs an arm and a leg, but as far as a cafe in these type of stores goes, its not half bad
August 2023 by Tracy Wittey
poor quality products, mirror collapsed during hanging. poor customer service when it was returned. manager questioned the hanging method over and over implied it was my fault before admitting it had been made poorly. no good will gesture for the damaged made to my wall as it collapsed. would not recommend this store to anyone.
July 2023 by Lynn ?????
In the cafe experienced the worst service from an enviorment that should be offering hospitality. Should have left after waiting 40 minutes for order to be taken.
July 2023 by Richard Stanley
Nice shop, plenty of parking. Very friendly staff. A small and not busy Costa up stairs with plenty of seating. Nice garden centre outside the rear of the shop.
July 2023 by Guy Marshall
What a disaster. Only one young man, beard, seemed to be capable of doing any work. The others when asked a question seemed to just shrug their shoulders. What was listed as being avaliable in store wasn't, had to be ordered take two weeks and 9 pounds delivery.I hate poor service and as mentioned with one exception they were useless. No one seemed to know or care where anything was. One chap was waiting hours, and I really mean hours to pick up an order. They could only find half of it!I'm surprised he didn't go share.
June 2023 by Sadie Yardley
They have got absolutely everything you need for your home and garden from wallpaper paint mirrors, paintings , rugs, lamps, lights Cushions Etc All the tools you could need: garden plants, soil fencing water features pebbles Benches Pet supplies Pet houses pet beds pet food Fish tanks fish ornaments fish plants fish pumps fish filters Stationary Do-it-yourself diamond pictures children's games I could go on its better now it's been made alot larger .... Also, there is an Iceland inside the storeAnd a cafe upstairs. They have lifts for disabled people Escalators for others. They sell kayaks alkinds It's absolutely brilliant
May 2023 by Christine Habib
Excellent service ordered a large item of garden furniture the man that served me was very helpful all got delivered for a very reasonable £9 was able to track it and came at the exact time specified by 2 very helpful drivers would definitely recommend
April 2023 by ?????? ?? ?????? Guiden i Sverige
I had the pleasure of visiting The Range at Merry Hill recently and was struck by the sheer variety and abundance of the merchandise available. With over 65,000 products on offer, it was an awe-inspiring sight to behold. The store's inventory was incredibly diverse, with products ranging from furniture to home decor, gardening tools to pet supplies, and everything in between. The assortment of products was truly impressive and left me spoilt for choice. It's definitely a shopping destination that I would recommend to anyone looking for a wide selection of items at reasonable prices.
April 2023 by Melissa Pettit
It's massive I've had alot of items from there the price range is affordable aswell
April 2023 by Linda Curtis
Went into the range merry hill cafe today, I was not impressed at all. Tables still had not been cleaned, my coffee was not very hot. My husband needed a knife and fork for his food and both were not very clean. His jacket potato looked like it was thrown together, I wanted egg on toast to be told we don't do eggs.
April 2023 by Natalie Harper
There is soooo much stuff here and a great big choice or range ?They even had coffee mate which I haven't been able to get anywhere else for ages!
April 2023 by Mick Dockerty
Delivered wrong chair, refused to exchange for correct one, told us we need to pay to return incorrect item. Still not resolved.
