May 2023 by Ali Hussain
Always great customer service here very quick and staff are friendly just want to say it?s a real shame what i saw today in shop no one should have to put up with abuse when you?re just doing your job well done manager. Keep it up screwfix ignore bad reviews
May 2023 by what dfug
Bought a drill here 1 month ago used it today it broke , returned it for refund or credit note manager refused just wanted to replace the broken part , I refused he then called me a liar said I'd only bought ut to do a job and return it . He the told me he was going to physically remove me . At which point he realised he would not be able to do that and then called the police. Iv complained to head office about him Just a pathetic jobs worth who couldn't do anything other than call the policeWhat an absolute fool
May 2023 by Sam Alexander
Unfortunately I've had dealings with this so called "store owner ". Very unprofessional. Bad attitude. Misogynistic. I would recommend no one to use his store and to use other Screwfix stores, they are a lot more friendlier, helpful and very professional.Wouldn't even give it 1 star
May 2023 by Stu Boot
Stay clear from here ,one of staff don't know his name looked a bit like a garden gnome silly beard and bald head , is an absolute male Karen ,never encountered such horrendous customer service in all my life . I used the dudley store after this and got excellent customer STAY CLEAR .Use the dudley branch instead
February 2023 by Carl Bloomer
Don't use this store staff are lazy if you don't check in on the tablet you will not get your goods.
September 2022 by Warren McCabe-Smith (Wozart)
So good! Customer service was simply incredible. Jennifer was really helpful choosing a kitchen mixer tap. I wasn't sure what to get and yet Jen gave me her time and know-how to choose the perfect tap for us. The tap is incredible, it moves water into the sink keenly. Godbless Screwfix and its wonderful employees like Jennifer ??
August 2022 by safeabz aka
Closed 3hours early catched a bus, finished work early to get her for, decided to finish early for while week with no information given od update. Got sms saying i can coms to collect the order
January 2022 by Malcolm Cox
Ordered 3 packs of panel pins this morning picked them up tonight, store was empty so was in and out in minutes.
January 2022 by Midland Auto Alarms
Great friendly staff, good prices and stock levels
January 2022 by NIGEL TONKS
Didn't have the basics In stock i.e liquid nails and primer/undercoat.Had to complete my order at Toolstation.
October 2021 by Clive Share
They seem to have everything that you could possibly need for the construction industry or home DIY. And the prices are reasonable as well. Highly recommended.
August 2021 by John Singer
Good price pleasant staff
July 2021 by Martin Prosser
Started of well brought Mitre saw and stand so continued to use Screwfix only to order some fix - sealer went to B hill store to be told out of stock it would be 3 Days told could not have Money Back to go back online Now ordered a MAKITA ORBITAL SANDER TOLD 3 days ordered on Friday now Wednesday not herd a thing paid again up front cannot get to talk to anyone tried to phone no No s paid £50-00 why bother could have gone and brought one Not Happy ?
July 2021 by Joseph Buckley
Fantastic staff who were more than happy to help. No question was too trivial. I was served by Salim, the manager and I didn't get the ladies name because her hair was covering her badge, but both were excellent and helped me out no end. Highly recommend this branch because of the staff. Will be visiting again soon. 5/5 stars from me!
July 2021 by L
Always friendly staff, I was served by a woman with blue hair, unfortunately I cannot remember her name. Very helpful, knew what she was going on about and I walked away with exactly what I needed, from start to finish, first class!
