Perfumes in Brierley Hill, West Midlands

“I recently went in to buy my usual Rose Jam perfume. On the first visit the girl who dealt with me was lovely and when she found out it was my birthday gave me a free shower gel. Unfortunately (no fault of the lovely staff) my perfume was faulty, it didn’t smell like Rose Jam in the slightest. I was quite nervous to exchange an item for this reason due to the staff maybe not agreeing with me. Charice, dealt with me today. She agreed and reassured that the product was not right and to say sorry she ended up treating me with items she thought I’d love! I’ve not only left with my favourite perfume but with more items with my favourite scent of rose and a big smile on my face ? thank you charice!! I just hope I’ve spelt your name right”

“Hayley & Georgia were absolutely amazing at this shop. Me and my mum spent over £300 in store because of how helpful and knowledgeable they were. They were extremely patient when we were asking questions and were very very friendly. I honestly can't thank them enough they definitely deserve recognition as they were unreal! I would definitely go back here again as they provided the best customer service I have received in a long time. This is the store that is on the second floor not the ground one as they wasn't very helpful.I would give this review a 5 star just because of how good Hayley and Georgia were however, we were made to feel very uncomfortable on a number of occasions by another member of staff there. We witnessed her not long being rude to us but to other customers who needed help and also her own colleagues. This was not nice to see after how helpful the others had been. She was an older white lady with short blonde hair, I would not approach her. Definitely ask for Hayley or Georgia if you use this shop!!”