March 2024 by sandra
Never pick up phone, contacted us a week later saying couldn't get son's medication never even contacted GP to get brand of medication changed leaving son without his controlled medication for 3 weeks in total, very slow with delivery of medication and literally impossible to contact
January 2024 by Michelle843 Hill
Fantastic service, always very helpful with advice and my prescriptions
October 2023 by Scott Tot
A rebrand won't save it, as a pharmacy it just keeps getting worse . Wonder how many rebrands they try before actually addressing the poor services they provide lol
September 2023 by Louise Weston
Worst service ever, never answer the phone. Don?t get prescriptions ready, never got anything in stock ither, waste of time!
January 2023 by Sharon Hingley
Told my prescription was ready previous day. Day after went to collect and no recollection of the phone call. Wasted journey not the first time this has happened. Not using this pharmacy ever again, abysmal.
June 2022 by Michael Hadden
Never have I been to a worse chemist. They have no idea
December 2021 by Stephanie Scriven
I have bin using the chemist for years and not normal have a problem but the last few week it bloody shocking.I have bin trying to ring all day to see if my son antibiotics am ready but no one answers phone or even let me know if they am ready!!!!
December 2021 by Nick Cartwright
Talk to them with respect they will go beyond to help.
October 2021 by Susan Washington
Customer service skills and telephone manner need improving . I understand you are busy and don't normally call . However I did today and I heard the phone slam down when I ask about my prescription. I am goingto move pharmacy for my repeat prescription. My husband moved to Tesco for great service. I'm going there . I called to be told my prescription wasn't there so I went to the pharmacy to be told it was. How does that work .
August 2021 by Lesley Davis
Since last Thursday the phone has been off the hook. Now the doors are permanently closed can?t get my medicine. They have sold murrys on and and have problems but you need to get your act together. I?ve had no meds for over a week now you have my prescription
August 2021 by Alan Jones
It's like going to the dentist and having your teeth pulled without the anesthetic.
March 2021 by natalie O'Shaughnessy
The sales assistant was probablly hands down one of the most unhelpful people i have come across. Refusing over the counter medicine i needed, i went to another pharmacy who prescribed instantly and didnt have a clue why Murrays refused.She asks unnecessary questions, very condescending and seems to take a real pleasure in refusing over the counter medicines when people are in need. I will also add this was the till clerk not the actual pharmacist so i assume she doesnt have a degree in medicine or license to dispense therefore should not be making decisions.I will be reporting to the general medicine board to investigate further.
March 2021 by Shahid Nazir
sales asistants not helpfull.
January 2020 by Range Korbin
Excellent service quick and easy. would not go anywhere else
January 2019 by Kelvyn Jones
Lovely lady on the phone. Couldn't be more helpfil. Thankyou.
