August 2023 by S1863PCsteveb
Had it thru just eat. Half my order turned up and what did turn up was wrong had it with this restaurant before an spoke to the manager who spoke me like crap won't go here again joke of a place
April 2023 by Frosty144
Went for late night food after work had chicken burger with fries. Absolutely disgusting food stone cold ended up in dustbin. Merry Hill Kentucky Fried should be closed down.
August 2022 by Man1cmom
Pit stop lunch whilst working. Not been in the branch for many years and I was impressed with the refurb. Standard KFC as you expect. Chicken was more on the dryer side but I?ve certainly had worse. Toilets need some attention, the sanitary box was overflowing in the ladies ? It is what it is.
January 2022 by Amancalledjake
Just had delivery of food. Order incomplete and was ice cold! Not even Luke warm Do NOT order via Deliveroo as your money will be totally wasted
January 2022 by carpslayer
Popped in here on way back from work. Mid afternoon. No one else in restaurant and no one ordering at drive through. So just my order to deal with. 1 x zinger meal. And 1 x 2 piece meal. Got home. No 2 pieces of chicken. Too far to go back. How hard can it be to get that right ??? And to be honest the zinger meal went in the bin. KFC on the whole has gone down hill but this place is shocking. Looks like a dirty chicken shop in suburbs of Birmingham. Steer well clear !!!
December 2021 by daisyr919
bangin although sometimes the chicken is still raw and walking around other than that it?s lengggg af
November 2021 by susanwX8396HC
We haven't been to your kfc for months due to orders being incorrect. However last night 3/11 we thought we will give it try . After I came out of hospital. Instead of going through the drive through we ordered in the restaurant to takeaway and guess what the order incorrect when we got home we were missing I tub of beans . Some people may think this is simple complaint. However Im losing money.
October 2021 by springtimefairy
The worst experience of a KFC ever. Dirty tables, not just sticky but covered in half eaten food. Floor swimming in coke. All apart from two tables were dirty, with people's left overs on the tables. The food took ages to be cooked because no less than 20 uber eats drivers came in and were served whilst we waited. Food came, stuff was missing, no straws, forks and it was cold. If I could give 0 stars I would. Please avoid.
October 2021 by Steve Jones
Used on a few occasions but food dull \\u0026 like dry cardboard. Drive through not very \\\"fast food\\\" delivery\\nNot that impressed
September 2021 by Elliot gaming125
Food was good as usual. However the service was terrible, we selected table service but our food was left on the side and wasn't brought to us.
September 2021 by Shubhkarman Singh
Flaming wrap was nice and hot. But the hot wings were really dry and unedible tbh. Only noticed it when i got home !!!
September 2021 by banglajobs
Great food and drink, always plenty of parking and clean toilets . Only thing missing is halal items
September 2021 by H. H. Huse
Way too expensive. £8.28 FB for 3 bits chicken meal and an ice cream. Just asked for my money back and went to McDonalds, £5.70 for the same. I understand why it isn't a cue there.
September 2021 by charmaine robinson
Improved loads since the soggy chicken and half-your-order-missing days. Never eat in, this is my go to, shove my pj's and crack head it round the drive thru KFC.\\nGood service, order arrives hot and correct, you always get given the extras you need and usually fast except on a Friday night when it's weirdly the busiest place in Merry Hill.
July 2021 by Graham H
A very good branch of KFC foid was delicious delivered quick , lots of nhs track and trace qr codes, toilets very clean and floor had been recently wasted
