January 2024 by Katarzyna Dzidek
If I could I would give zoro stars! Totally irresponsible pharmacist gave my 5-year old son wrong dosage of antibiotics! Prescription said 2x100ml bottle- 5ml of medicine given 4 times a day (second bottle to be collected after first is finished as antibiotics should be consumed within 5 days as they getting bad fast), but the pharmacist gave us one 100ml bottle with 2.5ml dosage! That means treatment for whole 10 days! Unfortunately, I didn't noticed that mistake right after purchase but at home. When we left the pharmacy the same pharmacist past us on our way back to the parking, he was running to his car. I'm sure he had more important things to do than to take care of some child's health! Disrespectful and irresponsible! Won't be back!
December 2023 by Jackie parker
Rude and not helpful at all
December 2023 by Niamh Humphries
Had the worst experience this evening. I visited this pharmacy as a last resort due to it being open late. I arrived at 8:20pm so well before closing. I was waiting at the counter for a while waiting to be served whilst the 3 staff members were sat eating a kfc! Once someone finally came out I tried to ask a question about the product I required when the lady shouted no we no do that, whilst still chewing, and didn?t help or recommended me anything else. Very rude and unhelpful avoid at all costs.
December 2023 by Corinna Lloyd
Whenever I go in to get my prescription the pharmacist is never there and I have to wait for him to get back because no one else can give me my medication. According to the other staff in there he does it regularly and shows up whenever it suits him!
December 2023 by dummy brummies magnet fishing collett
I have just been insulted there as i was asked if im having blue prescrition so she suggesting im on drugs disgracefull
November 2023 by Clare Walker
Nice people ? xxOK services ? xxJust all good ? xx
November 2023 by Lucy Gamage
There is no inbetween when it comes to this practice, the staff are either fantastic or awful. One of the regular pharmacists named Davinder is amazing , he goes above and beyond to help his clients all he can and there are others he works with who are also excellent but I?m afraid iv never taken their name, but sadly they occasionally have pharmacists who think they are above their station just cos they?re qualified and think they have the right to play god with peoples health care .. Nasra being one of them. This is the second female pharmacist iv had issues with at this practice when neither time has it been my fault . There are signs all over about us being rude to them but nothing about their power tripping , rude, intolerable behaviour towards us. I went to this pharmacy last night to be sold the wrong dressings for my ulcer . I wasn?t even asked which dressings I needed and as the pharmacist was busy and I didn?t want to cause her more stress I took what I assumed to be plasters thinking they were just the wrong size. Late last night I realised they weren?t even plasters just pathetic little wound pads. I walked bk in Jhoots today to explain I had been in pain all night as my ulcer was left open and I could I please swap these for my usual plasters .. to be rudely told by Nasra ? no? it wasn?t her problem she wouldn?t accept the dressings back as they are now contaminated ( even thought 4 out the 5 were still unopened) and I would have to pay to get some more. I told her this had happened before and they had been changed no problem, to still be told that I would have to just wait till a weeks time when the pharmacist who sold them me was in. I asked if I could just have one dressing for now as I was at risk of infection and in pain as the wound was open to still be told ? yeah if your willing to pay?. I work in a barbers and if a customer came in unhappy with someone else?s trim I would correct it in an instant and never dream of saying it?s not my problem, and that?s just with a trim , not the risk of someone?s health potentially life through contracting infection!!They are meant to be a team of health care professionals working together to ensure patients are being properly treated especially when paying . I think Nasras attitude was discusting , she is totally unprofessional, incompetent, has no clue of customer care of team work and frankly should NOT be allowed to take charge of people?s health . Anyone who uses their degree as power should be banned from being allowed to practice!! I?m so angry I?m not resting till this has been dealt with properly !!
October 2023 by Robert Winkler
I would give zero stars if I could! After ringing 111 I was given the name of this pharmacy as the nearest out if hours pharmacy. I was told by the operator at 111 to call and see if they have the medicine needed before going there. I was also told to wait 30 minutes before calling so that the referral from 111 would be there. I waited and then called. Called again, and again, and again and again. No answer. So left scrambling to get medication from somewhere else. Only there was no where else locally. Bit of a back story, my Mom had terminal cancer and needed some saline for her nebuliser as over the last 24 hours of her life she used more than we anticipated. We get a phone call from Jhoots the following day asking if we still needed the medication. I told them I had been calling continuously the previous evening and asked why they didn't answe if they were the emergency chemist. The woman told me that if it is quiet they close! They close!!!! Needless to say I was angry and disgusted! My mom died that morning! This chemist should be closed down. It is not fit to be open! I am taking this further starting with the 111 service alerting them to what happened and take it from there. They should not be allowed to be an out of hours chemist!!
October 2023 by Dean Moore
Great place but never got change when you pay cash so been short changed a few times
October 2023 by Wendy Bannister
Went to collect a prescription for my daughter at 9.10 told I couldn't have it because the pharmacist wasn't in and they can't hand over prescription till the pharmacist is there even though it was ready I asked when he would be in and they said 10 doesn't come before 10 any morning when I asked what happens if the doctors in health centre send an urgent prescription to them they said they have to send it back to be reissued total waste of time just speechless.
August 2023 by Mark Nalliah
Worst service ever dont waist your time with this place. Stood in the pharmacey at the counter 3 people in the back and tge pharmacist in there little room on a break. Waiting 10 min no one bothered to ask on person waiting for medication. Another person walked in witg a script in hand and one in that was waling about went straigt to him. Did not even check if i had been served. No clue wheat they are doing. So if this is their consentration with customers god help you if they have to fullfill a script and get it right. Would give no stars if an option.
May 2023 by Colin Pritchard
Arrived with my wife 5 mins before covid booster jab appointment time and found no one waiting either outside or inside. Booked in within 2 mins and both seen together. All completed within 15 mins. You can only speak as you find.
April 2023 by Sara Smith
I don?t know how this is an award winning pharmacy! Wasted my time completely taking a prescription the could not fulfil and dispensing incorrect items! Completely hopeless. Nobody seems to know what they are doing in there! The shop is a mess and it is unprofessional . Do not use! Told my husband they had dispensed all items on prescription to come home and find half is missing! I bet they will claim the cost back against the NHS despite the patient not reviewing what they should have! Diabolical!
April 2023 by Jack Richards
I am surprised at the number of bad reviews for this pharmacy. We needed some antibiotics for my daughter on Christmas Eve, this was the only pharmacy that we called that was willing to help us and had the medication ready before I even got to the store. Exceptional service.
March 2023 by Simplez 72
The worst pharmacy ever. Waiting for medications for nearly a week having run out of medication for epilepsy and after frequent phone calls been told its out for delivery, then they blame the drs, then they say tried to deliver, this is the second month running were they have failed to uphold their safeguarding of patients. Do not use !!!if i could get away with no stars then i would.
