July 2023 by paul english
Had a 99 type ice cream. Strangely the chocolate strip instead of flake was not very nice and a bitter.
January 2023 by Jenny
Hot chocolate mix is perfect, perfect in the velvetister
December 2022 by Neil Jenkins
Great choices not cheap but friendly staff
December 2022 by Lynne M
Love there chocolates and the staff are good .
December 2022 by Michael Collins
Equal in quality with the very best in the world
November 2022 by Haden Rushton
50%off good friendly service.
July 2022 by Ig Smyle
Excellent service and tasty chocolate.
July 2022 by Sue Foster
Fab so much choice staff where luvly
June 2022 by Fulvio Colella
Had a great day out with the family and ended with a visit to hotel chocolate for a ice creamStaff are so helpful and very clean and tidy in the shopWell done and thank you
June 2022 by Igor Smy
Excellent service and tasty chocolate.
December 2021 by Leon Barnfield
What a great friendly shop hotel chocolate is. My friend has numerous allergies and only like certain chocolates and the staff are very knowledgeable and will help you identify which ones are relevant to your needs. I have also tried this year, there's salted caramel liqueur with Clementine. Very nice
December 2021 by Paul Wheeler
A week to go till Christmas and they have no Christmas chocolates left and only one box of mixed chocolates left. A wasted journey and a waste of time. Staff seemed upbeat even though they had nothing to sell.
November 2021 by Janet Crook
I treat myself to a selector every time I go to merry hill. Usually one that's on offer which means I am continuously trying new flavours. I chuckle when I am reminded that the sell by date is close as they're usually gone in a day or so such delicious food
November 2021 by L
Shop assistant behind the till was quite rude. Very blunt & no effort. A thank you wouldn?t go a miss.
July 2021 by O Ward-Lasckey
Wouldn't recommend went here a while ago, ended up being asked to leave as I mistook some cretinous body butter for Nutella, thinking it was a nice chocolate tasting sample I ended up with a mouthful of nasty cream, why would you sell body butter in a chocolate shop and not put a warning up that it was body butter and not chocolate?!?!?!??? Wouldn't even recommend using the body butter as it tasted bad.