December 2023 by Shelly Banner
I have never been to a Halfords with such efficient staff, they were brilliant! Highly knowledgeable, Matt replaced my headlight in about 2 minutes, and the young girl on the counter (sorry, we didn?t get your name) was amazing? she tried really hard to ensure I received my discount as I?m a new Halfords premium member. A thoroughly positive experience, thank you both
December 2023 by terry melia
Ordered a child's car seat last week with no problems at all. Expected delivery at the store on 7th December. Got a call on 1st December saying it's ready for collection! No problem picking it up at Halfords Merry Hill on the 2nd December. Expected the young man to bring it to the till, but he asked where our car was, and he put it in the car for us. Great service from start to finish, thank you.
December 2023 by Simon Trott
Very friendly and helpful staff.Jordan looked after us on our visit and nothing was too much trouble!
December 2023 by Nick Palmer
Fantastic service. In, out and bulb fitted on car within ten minutes. Highly recommended.
December 2023 by Linda Sidaway
Easy to park if you arrive early.Wayne did a super fast job.
November 2023 by Rich Pearson
Fantastic service and speed. Battery was changed within an hour of contacting them!
November 2023 by Bridge Aluminium
Lots of things with no prices on, looked a bit slap dash considering they want you to buy stuff?
October 2023 by David Normansell
Pretty good. Only wanted a rear wiper blade for my daughter?s car. The assistant was very helpful and dug out the correct one for us.
October 2023 by mark nunes
Car stereo fitted not working properly. Store not replied to my call.When I make calls the feedback on the caller's side is awful and continuous. Now today the stereo has started to fall apart. Really no acceptable!!
October 2023 by Derek Jones
Great job done by Shaun , good demo of how everything works really pleased . Thank you
September 2023 by Jackie Hart
We are from Sheffield and while visiting family in Dudley we called at Merryhill .My mother's battery operated wheelchair suddenly got a spare battery jammed underneath while opening . We could not open the wheelchair or close it and mum needed it to get around as she cannot not walk . I looked around and saw Halfords and wondered if they would help . We had no tools with us at all . After checking the store was manned a staff member came to our rescue . Could NOT THANK THEM ENOUGH and they should be praised for helping us . Not many would but we found the young men so polite and with a willingness that is rare these days . Well done and a Huge THANK YOU you are a credit to your companyMr and Mrs Hart and .Elsie Sheppard
September 2023 by Exotic Smudge
Great service from start to finish . Was dealt with by Dan at the merryhill branch a lovely young man and a credit to that store
September 2023 by Lloyd Robinson
Was served very well by Shaun at the Merry Hill store on two occassions. He was very helpful.
August 2023 by John le Foix
Too few staff.Can sell car parts, but can't say how much to fit.Old enough to remember when store first opened. So, yes service is not as good as was in the past.
August 2023 by Karen Bonehill
Radio and dash cam fitted by Sean, took over job that was originally planned to take place at Oldbury but staff illness and no notification to us, Oldbury managed to get merry hill Halfords to get us in at very short (3hour) notice, staff were brilliant there we could not fault them at all. Manager was pleasant and knowledgeable and Sean did a fabulous job A big thank you to Merry Hill. 5* and above!!
