August 2023 by Passion Dental Design Studio
Walked in for a look and walked out with a big topaz ring..... lovely pieces with great value for money.....I said great value not cheap
August 2023 by Sonja Poulton
Excellent service while getting husband to be's wedding ring. Great price and recieved a money off voucher to us before the end of August thanks
July 2023 by Sue Richardson
Having spent quite a lit of money in store, I was told my order would be delivered today but when it had not arrived, after i stayed in all day. I was told it is coming tomorrow. Also the store missed out part of my email address so if anyone tried email me I would not receive it!!Let's hope my order arrive tomorrow, fingers crossed.
July 2023 by Sonja Smith
Excellent service while getting husband to be's wedding ring. Great price and recieved a money off voucher to us before the end of August thanks
June 2023 by Kam Chana
We are extremely pleased with the courteous service from Laura. Very smart, professional and pleasant. Helpful in assisting with our purchase. We should definitely visit EJ again in the near future. Thank you Laura.
May 2023 by June Male
I thought that the staff with whom I delt with at Merry Hill where polite and knowledgeable about the items I was interested in. I would definitely recommend the stor
April 2023 by Luke Williams
Thank you Carole!We visited in store today with my father, who was treating me to my first real wristwatch.Nothing was too much trouble! Fantastic customer service and really knowledgeable information and advice throughout the whole duration of our visit. Not at one point did we feel pushed or forced to agree to anything so soon. Instead , I felt heard and understood in what I was looking for.Thank you again Carole, you and your coffee was amazing!10/10
April 2023 by Chris Goodwin
Most patronising and awful experience thanks to one unhelpful woman, who explains to me among other things that gold is yellow in colour. I'm shortening the experience but safe to say I won't be going back. I wasn't even offered to measure my size prior to the abhorrent inquest and any of my questions were met with a stark rebuttal, as if I were debating a climate crisis. I just wanted help buying a ring.Looking at other 1 star reviews of people looking for engagement or wedding rings the same rude woman is causing the poor reviewsI had to walk away as she clearly is not meant for sales. Ernest Jones do something about this it has put me off buying I among others are likely going else where
April 2023 by Stephen Green
Friendly ladies, brilliant service. Very happy with my purchase. Lovely feel to the store
April 2023 by Sam Abbiss
Danielle was very helpful, couldn't be more grateful for testing my diamonds I purchased online, very much so reccomend
February 2023 by Sherie Langford
Annmarie store Manager was attentive and extremely helpful. Advised on Diamond quality and even ring settings and meanings.Cannot fault the service provided by Annmarie, such a knowledgeable person.What a valuable asset to the company!!!! I would highly recommend but would always ask for Annmarie and her invaluable insight!!
December 2022 by baljit kumar (Bal)
Bought a lovely looking item . The staff we're very friendly and helpful. Had an issue with item when purchased but was resolved promptly. Was kept informed throughout the whole process. Aftercare was brilliant. Would definitely recommend this store and staff. Really happy with purchase.
December 2022 by Raj Patel
Went in to collect my watch. Was served quickly and pleasantly, had a bit of banter with server.A very pleasant transaction
December 2022 by Imran Umarji (Imi)
Nice Staff..Very considerate..
October 2022 by Rebecca Jones
Attentive staff and a good range of jewellry. Mid to high proce range, but some is priced high because of the brand not the quality.
