August 2025 by Becki Cox
Went to purchase a new phone, which I needed urgently due to my other one not working. I was interested in two phones and asked a few basic questions about them (things I feel a sales associate in this field of retail should know off the top of their head). The sales person kept retreating to his computer to Google the answers. I could have googled the answers my self!
I asked if I could purchase one of the phones. I was told it was in their warehouse and would be ready to collect the next day. I was going on holiday the next day, so this was obviously no good to me.
So, I asked about the other phone and he said it would be ready to collect in two days time. Again, no good for me.
I left feeling underwhelmed by the lack of knowledge from the sales associate and the fact that you are unable to buy (and have) the phone immediately.
August 2024 by Maz Talbot
Went to purchase a phone today and came home without one. No help whatsoever just said everything I wanted wasnt possible so purchased one elsewhere.
November 2023 by Fatima Alhadad
Went into store to get a sim only deal as I was having afew problems purchasing online. The 2 managers Andy and Julie were so briliant? I can't tell u how impressed I was. Andy could not deal with the enquiry as it was not his dept (he worked on the currys side) but he put me through to Julie who went out of her way to deal with my enquiry when it was not even her dept. Thank u so so much for your excellent customer service ? this so rare these days. Its a 5 stars from me ?
October 2022 by Clive Share
What a total shambles! Ordered a Samsung tablet online. On 3 separate days I was told DPD would deliver it. DPD were totally unreliable. They said we weren't at home when we actually waited in especially for the delivery. DPD drivers blatantly lied about their attempts to deliver the package. Eventually the package was returned to Currys, who then had the nerve to send me an email says 'we are sorry you have returned your Samsung tablet'.I never returned anything. We never actually received. We wasted 3 days and then had to wait a week to receive a refund. CURRYS/DPD DELIVERY? NEVER AGAIN!
January 2022 by Neil Jenkins
Excellent help from sophie to enable my wife to change her phone .she was so helpful changing sim and showing us how to save photos etc
September 2021 by Nisha Sharma
Thank you so much to Paaresh and his colleague for their help choosing a new phone. Service was fast..efficient. thankyou
July 2021 by speedmaster robert
Dealt with quickly, by friendly staff.
June 2021 by Daniel Russell
Good product range and technical help sometimes the sales guys pounce on you and try and sell extended warranties so do your research as to what you want before you go in
June 2017 by Daniel Ley
It's like a game of trying to avoid being pestered by the staff isn't it?
April 2014 by Prince Warren
I like my brand new tablets lol.. really nice
October 2013 by Rob Brammeld
Every section I went to someone asked if I needed help. First time it's nice but after the second time it's annoying.
