March 2024 by Danny
Did a big shop today around £200 but had to leave it all behind as they didn't have any bags available! How can a supermarket like asda run out of all types of bags. Saw a lot of other people leaving there shops behind because of this. Also everything shopping there having to wait 10mins plus just for a trolley even when it's not busy inside. Where have all your trolleys gone?
February 2024 by Simon Pope
Cool got what i wanted ?
February 2024 by Mohammad Mahmoud
I like shopping from asda...Price match, and your points turn into pounds ?Almost all your needs are available.
January 2024 by Adele Wood
Just Eat delivery from here... don't bother! Delivered late, 5 of 9 items not delivered, no notifications at all that things were out of stock. 5 days for a refund..
December 2023 by Hama Halabja
Waiting more then 30 min 20 people waiting for Kasse and the don?t want to open next bad bad badd
December 2023 by The Curryholic
Just watched the Michael Buble advert for Asda and had to laugh. I would have loved him to have gone with me to the Brierley Hill store this afternoon, I am reasonably confident that he wouldn't have been impressed. I only wanted five things, but they had no sweet potatoes, organic carrots, organic brocoli or filtered semi skimmed milk. When I queried the lack of any organic product I was advised to go to the Merryhill!Apart from lack of choice, what they did have seemed more expensive than Tesco and the shop floor looked as though it had been hit by a tornado, what a mess!My first visit in a long time and it will be my last.
December 2023 by john
Its ok and better than merry hill one, the two security are nice and don't follow you or watch the kids in the wrong way like the 2 in merry hill. Real pity asda have ignored the problems arising there lately with their staff. Got banned for asking stuff on my legal rights, asda refused.
December 2023 by Katie Stewart
I went to the self scan checkout, usually the service is good, I waited for about 10 minutes for a staff member to help out, no one came to help me, I asked around 4 staff members to help me all of them saying sorry it?s not my area, in the end I waited for a total of 15 mins and had to just leave the shop, I would usually recommend this shop to anyone but I?m sad to say that I wouldn?t recommend anymore, I?m shocked and appalled at the service I didn?t have
November 2023 by John Watts
Called in for a couple of items needed to use the gents toilet,It totally stinks vile.No more Asda for me.
November 2023 by Cath Hart
Empty boxes lying around aisles and generally untidy. Staff not happy on tills shouting down the queue they are closing as its their break. Not great unfortunately.
October 2023 by Mr William
I took my 77 year old father shopping (11am 23/9/23) I have used this store before but my father uses a cheaper supermarket up the road usually. On arrival the carpark was not really busy plenty of spaces. I parked and made our way to the entrance to find there were no trolleys. People were literally following people out of the store to take thier trolley. I entered the store and approached the staff/security women with a strange hair cut and asked where all the trolleys were she replied with "we have only limited amount of trolleys in store " I then asked how am we supposed to do our weekly shop ? She replied "not my problem" She was so rude and needs a lesson on customer service. So we turned around and went to Sainsburys felt very let down and didn't expect to ever be spoken to in that manner by any member of staff.
September 2023 by Patricia Brookes
What a shambles of a place, no trolley's and when you have finally walked the whole car park for one it's faulty. Bad stench in the place as well when you walk in. Shelves are empty like no one works there. Management really need to take a look at themselves with this place, it's gone downhill bad, considering how much your ripping people off now you would of thought you would have stock.
August 2023 by Tennismad56
Would like to say big thank you to Rachael on customer service today 30th Aug 23 about 2pm. My rewards app did not work at the till and I had spent £164 so went to customer service and Rachael very kindly sorted the problem for me. She was helpful and happy to help and consequently I got £7 added to my reward AppHuge THANK YOU for your help and kindness
August 2023 by Joe Cash
Its an Asda. Not the best, but not the worst.Its not the best located and traffic when entering and exiting can sometimes be a nightmare.I would rate this one better than the one that is inside Merry Hill shopping centreOverall, its not worth going out your way for, just a basic Asda if you have nothing better
August 2023 by Anonymous
Terrible Delivery Driver who delivered my 82 year mum order today. Unwilling to help her and let her struggle putting her shopping into Bags. He just stood there and watched .Thankly my sister in Law come in the nick in time and helped. Awful Experience. He Should get dismissed. Made a Complaint