November 2023 by lee Hackett
Clean well layed out shop. Only popped in once recently but the customer service was excellent ?
October 2023 by Andy Southall
Super helpful staff
July 2023 by j P.loughran
I was looking to buy a left hand putter but was disappointed to find your shop had only ONE for sale. Terrible service
April 2023 by P Mac
Had a fitting session with the lady pro. She was very good. Will be back to purchase clubs.
September 2022 by Adam Stanfield
Terrible service. Measured up wrong for a driver by some smug salesman! Asked if they had another club in stock was told no. Not even offered to order it in. Pathetic!
August 2022 by Chris3792
Bought a full package set of Cobra Fly XL graphite golf clubs in April with a 12 month warranty.During a professional golf lesson in June, the shaft of the 9iron broke on impact of the ball and taking a divot.When I took the club to the shop, i was accused of breaking the club by misusing it, the damage wouldn't be covered by the warranty and I was expected to pay £59.99 for repairs.Despite trading standards stating to me I should be entitled to a repair under warranty, on presenting this evidence to American Golf and Cobra, both companies are still unwilling to cover the defective club under warranty.Very poor customer service with the accusation, very poor 'warranty' cover. Definitely would not recommend or conduct future business with American Golf.
October 2021 by Dave Buffery
Merry hill American golf is the most unhelpful store I have ever visited the young lads in there are clueless how to treat people they put me on par with someone who bought a bag of tees to me who as spent about £10,000 pounds over the years with American golf I will not spend another penny with the store again I?m 61 and don?t need a couple of wet behind the ear kids telling me that?s company policy-be warned stay well clear !
September 2021 by Scott Lawrence
Went to merry hill branch for a custom fitting for a driver and he was very helpful got me a extra 50 yard 101% recomend
August 2021 by Mark Noott
I popped in to buy goods with a voucher I had been given during lockdown.I was told it had expired, and also that it had been extended by only 3 months. The shop was closed for more than that due to covid.Very poor show, staff really not interested at all.I've spent a lot of money in there in the past, but won't visit again.
August 2021 by Andre Sinclair
American golf is now very boring , the choice if you can call it that is OWN brand products apart from some taylormade golf and some balls.almost all the bags are mainly their own brands.won't be going there ever again.
August 2021 by Anthony Biss
Staff are rude, and hopeless, need more training on customer service, just stand around laughing, was going to buy a club, and clothes, but because of the staff, left and bought nothing, very disappointing,
July 2021 by bob granger
Not a good service. Asked for a product, they looked at the shelf and said we don't have any and didn't sound like they was going to order fresh stock any time soon. I shall not bother wasting my time in going back. Very poor attitude.
July 2021 by Craig Shaw
Popped in absolutely no interest from 3 lads in there, looking for help with options as buying for a present.....seemed pointless as I knew nothing about golf......
May 2021 by Tom Blocksidge
Very friendly staff. Stock low due to covid19 but can't be helped. Still have a lot to offer. You are made to feel comfortable even if you have just started up.
August 2019 by Neil Walker
Good choice, but staff slow to react to customers.
