March 2024 by Peter jones
Shocking how i got spoken to by Reception and the doctor im still very angry and annoyed will be making a complaint and i know they are in the wrong and the doctor will be very lucky to keep his job at the end of all this will be moving doctors a.s.a.p stay away at all costs if you are breathing you are well far as they are concerned had to call an ambulance later and stop in for 2 nights just because they are not bothered
March 2024 by ifunanya okeke
Their nurses are so incompetent and lazy, they avoid work and are bunch of gossips and conspirators.
March 2024 by Lian Davis
Been in agonising pain for weeks which is getting worse I can barely stand from a sitting position in tears daily trying to cope to relieve the pressure on the NHS and when it's finally unbeable no sleep can't eat ? I'm told a 5 week waiting list for an appt...we're my sister can get an appt in Birmingham for migraines unbelievable
February 2024 by TripWithRich
Terrible place. The only person I?ve had a good experience with is Jayne! I cannot praise her enough. But everything else is absolutely DIRE. From extortionate fees for referral letters, that must be paid in cash, nice little tax avoidance for the Doctors there I might add. To obstructive receptionists that always seem to be in a bad mood. The place is disgusting. They?ve caused more problems than they?ve resolved. Glad I?ve moved out of area!!
January 2024 by Lola
phone often cuts you off whenever you pick an option so you can?t speak to anyone, and they don?t have any phone appointments even for 2 months. can never get an appointment
December 2023 by Simmins K
phone often cuts you off whenever you pick an option so you can?t speak to anyone, and they don?t have any phone appointments even for 2 months. can never get an appointment
September 2023 by Sarah Seymour
Really fed up getting anyone to even answer the phone. Admin queries you need to call between 12-2 but this is inconvenient as I work.
September 2023 by Covid 19
not really useful and helpful staff. government must close it ? don?t register here and don?t come because you will not get anything on time . or even you will not get. i?m going back to my old go . save your life .
July 2023 by Clive Long
The nurse Ms Grace or Rebecca all saints diabetic nurse is very rude. You need a bottle in humanity my dear. Learn to talk to your patients.We are also taking up this complaint with your manager.Very disappointing treated like animals in this GP
July 2023 by Frank Sybok
Needs closing
May 2023 by Nicola Moore
It?s so frustrating trying to get through when you work full time. I have constant issues with repeat prescriptions which I have to call the bloody prescription line that I can never ever get through too during the hours they are meant to be open. So then it?s an argument with the appointment line to try and get my prescription sorted before it runs out. It?s soul destroying
May 2023 by jonathan crick
Reception staff need sacking, rude, completely useless & don't know there arse from there elbow. I'll be moving doctors.
December 2022 by Joanne Brassington
If you want a appointment you might aswell forget it ST LUKE'S are not bothered. If you call for a appointment don't be surprised if you get we are half day today, and to call an out of hours number. To then call this out of hours number and be told you don't qualify for an appointment. We now have to wait up to 12 hours for a call back or go to urgent care centre.
December 2022 by Anthony Humphreys
If you want a appointment don't bother with ST LUKES. It was a fantastic practice but since the change of owners you will be lucky to get one. If your Ill on a Friday your out of luck they "work" half day well that's about as much as you would get from them and "Sorry we don't have a appointment for five days" call 111 . But if you want a medical check we can book you in there and then !!!Third world country medical practice, if this is the best of the NHS we are all in trouble no wonder the nurses are struggling due to practice doctors not being available when we need them .
November 2022 by Sarah Page
Disappointed with this surgery. Receptionists are brutal. Puts you off wanting an appointment. When you do get an appointment your needs are ignored and overlooked.
