January 2024 by Esmond
Introduce Ying wah by my friend and quote the price they offer on line that flight to Hong Kong with Cathay Pacific was good. In the same theory l thought they would give a good deal to me . But end of the day I paid £122 more on each ticket and I?ve been told I should quote on line before making any purchases.
November 2023 by Raymond Kim
Very helpful and fri
August 2023 by Chris Lin
Always find them amazing highly recommend
June 2023 by Yau wong
Good service
June 2023 by Cristian Gavril
Experienced people.
May 2023 by Usman Ali
Great experience
April 2023 by Gaz
Friendly staff over the phone. You can find cheaper online.
April 2023 by Alice Chan
TerribleCancelled my flight without notice so had to pay for another flight.
April 2023 by Suzanna Chan
Bad communication and poor customer service.Avoid ! Scam
March 2023 by Jonathan Lee
Terrible communicationChanged flights without proper communication. They don?t accept responsibility for any errors. Avoid
February 2023 by Jenny Gull
I don't normally write reveiws, but having seen a few negative reviews was suprised. So i would like to share my feed back. We Have been using this travel agency for at least 20 yrs. Absolutely excellent service. Very honest staff giving great advice and offers. The staff are very professional and friendly . I would highly recommend them.
February 2023 by Amelia Y
Excellent customer service, I?ve been using this agency for many years and never had an issue. My extended family and friends can say the same. Seen many negative reviews but they?re an unfair judgement - guess you can?t please everyone. Overall, I highly recommend.
February 2023 by W Lee
Ying Wah booked flight tickets for my dad, however there was a change in the flights and therefore my dad received a call to advise him of the new flight details and the agent confirmed no further action was required as he had confirmed the change of flight details on the call. They later emailed the new flight details, which is great.On the day of the flight, it turns out because my dad never responded to that email, (even though he had confirmed on the phone), they did not book him onto the new flight and kept him on the old flight. This meant he missed his flight, the agent were not interested in helping to resolve the situation and kept referring to the email and how they were "waiting on a reply".Very poor communication and no accountability. Would AVOID.
November 2022 by Lyn Wong
Ling is excellent and very helpful that?s why we have used this company and always insist on speaking with ling
November 2022 by Peter Yeung
Good customer service
