December 2024 by Belinda Allsop-Buckler
Dim & dingy, no staff to help!! To think this store used to be huge... Watersones seem to be prospering, so why not WHS?
November 2024 by Jackie W
Haven't been in for ages but fondly remembered shopping in the bigger version. Pleasantly surprised, good book selection ( 3 for £20), games and lots of offers too.
November 2024 by Altamash Siddiqui
Nice place to buy books stationary and other eateries.
September 2024 by Isaac Hussain
I use the inpost locker here super simple, quick and fast delivery. Thank you.
September 2024 by The Truth
Went to WH smith this morning. I went to the cashier, I said good morning and the old man at the counter never replied. "How Rude" I'm a tourist from Canada. All our cashier always say Good Morning
June 2024 by steven powell
Some staff in there ain?t the brightest button. Hard to get through too and no understanding. Wannabe security guard in there who follows people about. Tills not staffed, left standing there.
May 2024 by Amaya de Miguel Mediavilla
Amazing support and help provided by worker James Nuttall regarding a DHL parcel issue. He genuinely did everything he could to sort out my case, a life saver!
October 2023 by aschi
despite being extremely overpriced they generally have a good range of products, there are things they don?t restock quickly or at all despite being popular & which you?d require multiple of and i wouldn?t buy them unless they have deals like 3 for 2 etc due to the priceitems on sale are never in the correct place, they?re mixed with similar or the same products from different companies (why are WH Smith original products more expensive than alternatives in the same store)used to go in after using the inpost 24/7 locker outside the store however it?s been moved inside. defeats the purpose of being 24/7 access if the store closes at 5-6, especially for people like myself stopping on the way after a day of work or school and are physically unable to get there any earlier, or if you just happen to be in the area and it?s too early/late for them to be openonly giving two stars because they have a wide variety of products and is still located pretty close to the bullring so it?s not too much of a walk from the bus stops near moor street station
July 2023 by Martin Oflynn
Always a great store
June 2023 by spenny1000
Tiny bit over priced and there wasn't many goal setting journals for men but apart from that EVERYTHING else was good
April 2023 by Stephen Evans
Great place - always get what I go in for and staff are friendly
January 2023 by Raxso P
Unhappy with the service. This is the second time I've been to this store and last time too. The girl over the counter never smiles. My order took too long to find. I eventually had to point it out. Gentleman was apologetic so that's why I'm giving it 1 star.
November 2022 by Solaiman Marrakchi
James always pleasure to see and give me a great service
October 2022 by supermullers
Excellent store. Friendly staff.Loads of magazines. Loved the fact they stock Record Collector. Just like the glory days of the late 80's and High Street.Too many self serve tills but that';s the modern way sadly.
August 2022 by Richard Murrey
Slightly busy but that's to be expected being within the 2nd city of the country