March 2024 by Patricia Livesey
Well 2 weeks of trying to cancel this deal pack due today left note on door to return to virgin
March 2024 by Ismail Khan
Absolutely horrible experience with customer service. They charged me an early termination fee but won?t mention it on my final bill. Told them a million times day in day out for 2 months that i needed this mentioned in my bill so that i can claim it off my new providers. Their agents would keep tossing me from pillar to post. Fake promises. Next time i?d call the new person would have no idea what the previous agent had told me. Absolutely pathetic experience. Not to mention their useless internet speed. Glad im done with this company now. Never again.
March 2024 by paddy syron
I see you are getting into the illegal migrant transportation business in Dublin?Do it again and see what happens to your lovely Birmingham offices.
March 2024 by Steven Carter
Would Not recommend to anybody the service is terrible the customer service is terrible stay away go elsewhere for Internet provider rubbish rubbish rubbish
March 2024 by Vikki Sharma
Great place, excellent customer service
January 2024 by John Kerr
Bunch of useless cowboys with no technical or customer expertise
January 2024 by George Thornhill
Totally useless company finished with them October last year still taking money out of my account canceld it at the bank they reopened it without telling me had 5 phone calls from them to get me to stay if you have the slightest bit of common sense stay away from virgin media
November 2023 by Melanie
I am not inpress at ALL with Virgin Media. If you have an overdue bill you are unable to speak to ANYONE. This is so wrong, "Virgin" give customers the option to discuss with you ones finiancial circumstances instead of only! 1 option which is to pay in full.
October 2023 by Imran Ali
Security guards fail to give correct information, causing me to drive 32 miles for no reason. Left virgin 7 years ago would never return as a customer, incompetent, misinformed, overcharging company
September 2023 by Esmael Alnaser
You are the dirtiest company I have ever seen before. I really will not renew my subscription with you for next year
September 2023 by Karol Popek
Waited 3hrs in total in call and they didnt resolve my issue great customer service
June 2023 by Raja Khan
Constant internet blackouts, no resolution, or ?real? assistance and being a loyal customer is of no benefit when it comes to package prices.Cannot wait until our contract ends in September 2023, so we can find a service provider who believes that ?ALL? customers matter and not just the ?NEW? ones they try to entice with their offers.
May 2023 by Lee Hunter
Attended here for a team meeting, great facilities, great people. Had dinner in the canteen food was great. Very clean and tidy with a good atmosphere. I visit here quite often, always a good location.
March 2023 by Nabina Tamang
Worst experience ever in my life. I am surprised to hear that how a sales person of westbromwich can say me like "I sold you the package, now i have no concern about you facing the problems, plz call to the service team" and the responsiveness was really worst. For canceling the plan, I have spent my almost 4 hours. Never take subscribe this company's product. ??????
January 2023 by Anthony Rockman
Great building lovely staff
