May 2023 by SmartTech
Do not use Click Travel, ABSOLUTELY USELESS. Extremely poor customer service and made multiple mistakes during my booking. They wrongly booked train tickets and their unresponsiveness made it impossible to contact them for assistance. I would rather book myself then go through this again. Highly discourage using Click Travel due to their lack of reliability and unhelpful approach.
January 2023 by Mads Marthinussen
terrible company! nothing but problems
December 2022 by dudek295
terrible company! nothing but problems
November 2022 by Mohammed S Ahmed
Thanks ??
November 2022 by Bethany Roche
Great service
November 2022 by Fernando Zurdo
Discover a small bar for everyone and have a coffee, a beer or a drink with your people, friends and acquaintances and share space with good people and girls and boys.
November 2022 by sarah cunningham
Great customer service, friendly staff, tasty food
November 2022 by Michelle O'Toole
Excellent response time to website enquiry
November 2022 by Charlie Charles
two words scam artists
November 2022 by Joanna
Highest level of customer service I?ve ever received, and it?s the consistency of the customer service at Click Travel that really amazes me. I?ve been using Click Travel for 3 years through our company to book our tenants into hotels, and every time I?m faced with a stressful issue (which is quite often), I open up the chat feature on the website and I?m greeted with an extremely helpful, friendly and positive advisor within minutes, sometimes seconds, that without fail resolves my issue or answers my query, or contacts the hotel on my behalf and keeps me updated whilst they do so. Honestly every single company should take note of the customer service advisors training and the process of getting in contact at Click Travel because they are winning.
November 2022 by Matthew Powell
Work has switched to click this year from Expedia and I think it's a huge improvement. Whenever I've needed to speak to anyone for help so far they've been amazing, I think the platform is better, and the way they set up room allowances for expenses and bill backs far superior to before.
November 2022 by Peter Lake
Unable to get through to an agent (ever). They do not offer a facility to pass on my contact details to say the hire car company, and thus the only communication channel is through Click Travel which is far from frictionless. I've just turned up to collect a car for 400 mile round trip and they only have vans available. Apparently they've been trying to contact me...Highly annoying and totally avoidable.
November 2022 by Luke Johnson
Very quick and easy to use, had no problems thus far, although prices are a lot higher than at the hotels themselves
November 2022 by James Thornton
Great customer service, but prices are more expensive (sometimes drastically) than booking direct.
November 2022 by upendra dave
Very helpful. They can take away yr stress of the booking
