October 2023 by Ferial
I had the best experience here, I bought a boot which had a faulty zipper, but the staff (Sam) drove to Birmingham to bring me new boots to replace my other one. The best service I had and I will be going back for sure to buy from there again.I would like to thank Sam for providing me with an excellent customer service that I have ever had
August 2023 by darren jefferson
Not very helpful staff
May 2023 by Jamie Smith
Great shopping experience. Ravina was amazing. I bought a shirt which turned out had a microscopic hole in. I'm not from Brum so returning it to store would be impossible I sent it back and within 2 days had a perfect replacement. Customer service is 5 ??????
April 2023 by F Islam
Very friendly service. They never ignore a customer even in busy time. Thank you.
March 2023 by Deivid Hagur
Came in a few days ago with my partner, to have a look at some clothes and adriana (hope I got that right) couldn?t be anymore helpful she helped both me and my partner with sizes and clothing alongside making us feel comfortable in the shop, great service ??
February 2023 by Claudiu Trandaf
It one of the best shop in bullring with a lovely team all the time near to you to help you , today I?ve been help and served at the same time from a guy call Rice fair play to him to helping and involving so much in his job . Keep going like that mate . Fully recommend this shop to buy quality staff from the quality people. All the best !!! ???
November 2022 by Derren May
Bought some jeans and a t shirt yesterday,Staff were very kind and helpful with getting different sizes of clothes for me and my friend
November 2022 by Jennifer Davis
Always a pleasure to shop thereStaff are very helpful
November 2022 by jc cl
Absolutely fantastic customer service, fabulous team .All the team members were very polite and helpful .My partner and I were totally impressed with the service .I would recommend a visit to this store .
November 2022 by Maggie L
Perfect customer service and very helpful. Polite and friendly staff, good selection of products too! I was served by Jodi who had excellent customer service skills.
November 2022 by Kimberley Roach
I just want to say a massive thank you for the profesional service I received yesterday. I came in to the shop with my partner to exchange a coat i had bought here last week. Upon arrival we were kindly greeted and explained the situation. The team were very helpful and even offered to put the bought coat behind the till untill we found something else. Great service is hard to find these days, especially when it comes to exchanging or refunding. But couldn't fault the team here!
November 2022 by Marco Lewis
All of the staff, especially Hamza, were incredibly kind and helpful, helping me to find the right size in the clothes that I wanted to buy and redirecting me to where I could find the clothes if they were out of stock in the store. Even applying discounts where they could. The clothes are very high quality, comfortable and an excellent fit. The premises is easy to access and look around, with a wide variety of clothes and accessories on display. Overall a great experience, quick easy and enjoyable with clothes that will last a very long time.
November 2021 by Annalise Hughes
absolutely had an incredible time in here with my twin brother, spent most of the time with an employee called liz and she made the experience 20x better. Will definitely be coming back!
November 2021 by It's Me
Callum was so helpful Sunday morning. Helped us choose the right clothes and colours. Personal service we got. Thank you. All staff are helpful at this store. ??????
November 2021 by Desi Me Rollin
Purchased a bag which I was wanted for a very long time. Excellent customer service and good variety of products! Classy and elegant brand would recommend store ????