January 2024 by jayne Harper
We chose a coffin spray for our mother and asked for as many colours as possible. I must say it was absolutely stunning. Thank you so much
November 2023 by Colin Marsden
Very helpful
September 2023 by Tarantula Westwood
I had the most enchanting experience at this exceptional florist! The moment I stepped inside, I was captivated by the sheer beauty of their flower arrangements. Each bloom was a masterpiece, exquisitely crafted with an artist's touch.What truly sets this florist apart, though, is their warm and welcoming staff. Their genuine friendliness made my visit even more memorable. They took the time to understand my preferences and offered expert advice, ensuring I left with the perfect bouquet.And let's not forget about their prices ? they are refreshingly reasonable for the quality and care put into their arrangements. It's evident that this florist is not just in it for the business; they are passionate about their craft and genuinely care about their customers' satisfaction.I wholeheartedly recommend this florist to anyone in search of not just flowers, but an unforgettable floral experience. Their combination of stunning blooms, friendly service, and affordability is truly unmatched!This bunch was just for a gift however I will define be returning to get some for my home ?
August 2023 by LENJ STOBBS
I couldn't compliment this florist highly enough. At fairly short notice the lady agreed to do an arrangement for my brother's coffin even though she had several other orders for that day and expected to be short-staffed. The arrangement was beautiful in exactly the colours we had suggested and afterwards my sister and I split the arrangement into two halves to take flowers home with us. For what we had to pay it was fantastic value with a really lovely range of flowers. Thanks so much.
June 2023 by Harriet Versace
Placed an order at least 2 hours before the 3pm same day delivery cut off. Realised there was a mistake in one of the names, contacted Interflora, and they said the florist isn't answering the phone.Finally I got through, and was told the order's probably already out for delivery, I was like, what in less 15 minutes of placing it, the flowers have been made up, the vase, the message written and its all out already.Then the lady said, what area is it, then she said, oh that won't go until tomorrow now, as the delivery driver has already been out delivering and just pulled up. Although she said she'd ask him if he could go out and deliver it, its now 14:15, still well before the 15:00 cut off.Got told, they can't deliver today as their driver has just returned from deliveries. Lady said they will now be rejecting the order, and Interflora will probably refund me. I was horried, there;s me expecting a bouquet for a new baby who came home today, to have flowers delivered to the parents on the same day, and this unhelpful lot, despite an order placed within the times stated, won't honour the terms and conditions, and would reject it.Why cover such a large area of Birmingham, when you can't deliver there, and disappointing customers who paid for this service. She then went onto to say, we can mark it as delivered, and then deliver it tomorrow at 9am, and I had to make my mind up within minutes if I wanted to do this. I said I'd call her back and went back to Interflora complaining about I was being told.Thank god there was a typo in the name and I called myself to find out that the flowers weren't being delivered. This stupid woman also had the cheek to say another florist closer to the address may have rejected it, thats why it came to them, but they are claiming to cover a large area, thats why it went to them.To tell me to accept they'll mark on the system its been delivered today, even though it hadn't, then deliver a day later, even though I've paid extra for same day delivery is shocking.Had to get Interflora to find another florist who covered the area, and who was willing to honour the placing orders before 3pm insures same day delivery.Poor service, rude and unhelpful staff and lazy driver. Its not even 3pm, and you refusing to deliver before 6pm in another area. Pathetic
November 2022 by Kirsty Fitzpatrick
Thanks you Jo and Nat for doing my uncles funeral flowers my auntie and cousin were so pleased they were beautiful
June 2022 by Erin Valenzuela
Sadly I've had more than one negative experience here, all due to customer service. Each time I've been in to the shop, I've been met with a rude and rushed tone - as other reviewers have said, being told to wait 30 mins for a simple bouquet with no one else on the shop floor. Today however, really took the biscuit.I ordered a bouquet of flowers for collection, as I live just around the corner. After waiting the suggested 90 mins, I get a voicemail saying my bouquet has been cancelled due to there being no delivery drivers?!?We called asking how that was possible as I specifically listed collection, and was told the order couldn't be fulfilled as they had already cancelled. Hugely disappointed, will not be wasting my time or money here again.
September 2021 by NM B
Excellent service, exquisite choice of flowers, I rang from Manchester to order a hand tied flower arrangement for same day delivery in the local area. A massive thanks to the staff for choosing such a beautiful selection of flowers.
August 2021 by Andrew Hankin
Used the Greenery for our wedding flowers. Unbelievable. Brian and his team produced the best flower arrangements we have seen.Communication had been pivotal as I'm sure like most people we chopped and changed our minds while we worked towards what we wanted and this is where Brian was excellent with his advice and confidence in being able to produce the goods. He made sure the flowers were ordered at just the right time for them to open on the big day and look their best.On the day the flowers were delivered and installed with attention to detail and confirmation that everything was to our satisfaction.I suppose the big question is, would I recommend the Greenery? Yes of course we would they were great. Well done to all at The Greenery
June 2021 by Thomas Gold
I called on a Saturday at 11am to ask for a delivery the same day and the staff were so helpful and delivered the most beautiful flowers later thar day.I can't recommend The Greenery higher.
May 2021 by Vicky Durstenfeld
Arranged flowers for my wedding. They were helpful with recommendations and reasonably priced. The finished products were gorgeous. Everyone commented on how beautiful the bouquets were ?
March 2021 by Evan Woodcock
I called the Greenery in order to get some flowers delivered to my mom for her birthday. It was very short notice and the day before Valentine's. They was extremely busy but still managed to squeeze me in. The flowers were beautiful..very impressed, great service...Thank you guys.
September 2020 by Fee Tiernan
Bought some beautiful flowers from the greenery today. Last minute and lady made me a lovely bunch in just half hour, very reasonably priced, customer service was brilliant. Will definitely use them again.
September 2020 by John Carey
Popped in to pick up some flowers to cheer up my mum on the way to collect her from hospital. Flowers all over the floor, half dead blooms in vases and was told I?d have to wait half an hour for even a simple bunch of flowers, and not very pleasantly at that by the bad tempered woman behind the counter. I guess I should have been forewarned by the mildewed looking outside of the shop. That?s certainly green. Went somewhere more helpful instead and won?t bother with this place again
September 2019 by Angus Selby
I only usually save a review for a place if it's really good. The greenery fits in as one of these places. I ordered flowers for my girlfriend about a week in advance (for delivery). I decided to change my order for collection and they accommodated without question, and refunded price of delivery. The bouquet was honeslty wonderful. Most buds were newly opened or about to open and looked FANTASTIC. My girlfriend was ecstatic with their presentation. I will absolutely be ordering from The Greenery again!
