February 2024 by Funsho Jojo
I was at the Fragrance Shop( Bull ring) yesterday and met a lady called Abi. Her professionalism and customer service skills were highly commendable. I had to go back there today to pick up a perfume 'cos of how nice she was the previous day. She paid attention to every single detail, was courteous and helpful all through. Thank you Abi.
February 2024 by Arslan Shamoon
Since I am fan of fragrances therefore this is the best perfume shop in Birmingham.They have almost every famous brand of perfumes availableI went there a number of times and bought plenty of perfumes for myself and my family for giftingStaff is very polite and welcoming ?If you are looking for branded perfumes then this is the place for you
January 2024 by a agha
Staff at Redditch are very ill-trained, ill-informed and downright rude. (There are one or two competent ones, but you are not always lucky enough to get them). Perfumes are genuine enough, but the Redditch Kingfisher store has appalling staff
January 2024 by Lizzie Amos
Quite disappointed I purchased a perfume and was told if I left an email I would get so much off the perfume overall £3. When I got home realised mother in law had already Brought me so I took back to shop only to be told that the £15 membership she had charge me wasn't refundable even though I wasn't aware of this as on the day of purchase the lady behind the desk Susan just said if you leave an email you get so much off really disappointed a.d wouldn't use again now
November 2023 by Ionut Cracanel
Many thanks to Nila. Very helpful and polite!
July 2023 by Unknown T
Good offers, lovely customer service from Abbi!
June 2023 by Holly Francesca
Seliece was really helpful and patient ! Friendly service and helped me with all my questions :)
October 2022 by yvonne cramer
Friendly and vey helpfull
September 2022 by rg khan
Nice but lit bit expensive
August 2022 by Henry Gibson
Sold a membership (told it would save me money) without being told it renewed automatically - can?t be cancelled online you have to email (no address given) & won?t refund the renewal ? (email address included in the renewal confirmation only!)
March 2022 by mary perks
Great bargain aftershave and perfume. My man loved his aftershave too that I bought him for Valentine?s Day
September 2021 by Olufemi Adeleke
Nice perfumes at affordable prices.
July 2021 by Arina Javed
Great offers, but felt very rushed when I was purchasing my perfume. I was also given a gift bag for 50p that had a hole in it. Not a good experience.
July 2021 by louise Gowers
Totally and utterly shafted me with an online order! Was only given one item one was missing zero intrest in rectifying the problem. Despite my postage label proving my item was much lighter without 2nd item. Awful rude and dramatic customer service operators. I'm money down.
July 2021 by Mizan Choudhury
All the best ones are here and they usually have a good discount on fragrances