March 2024 by isabella bushaala
Very professional
March 2024 by Afsaneh Sabouri
The level of care, professionalism, and expertise displayed by the staff was truly exceptional and unparalleled. The optician and her team treated me with utmost respect, kindness, and courtesy, leaving me with no hesitation in recommending them to my family and friends. Their dedication went beyond the call of duty as they ensured I was promptly seen by an eye consultant after my appointment with them.
February 2024 by Caroline Evans
Brilliant customer service. I popped in with a pair of broken cheap sunglasses and both ladies did their best to help out even though the sunglasses were not bought from them. Thank you!
November 2023 by Norman Yeowell
Very helpful , disabled access poor
October 2023 by Helen Nixon
I was reminded in good time about my annual checkup, and received a voucher from the monthly payments I had been making which helped spread the cost of new glasses. Staff arewelcoming and knowledgeable, and the optician explains everything clearly. I am pleased to be able to come regularly. Thank you.
September 2023 by Herman Fung
Excellent kid-friendly service
August 2023 by Harpreet Randhawa
I had only one contact lenses left and I called to see if I could get one contact lenses for my other eye as a matter of urgency. Although Chelsea was unable to help me with my request, she was really lovely and tried to help by giving me details of two other opticians I could use. I was not fobbed off and I was not made to feel stupid. Thank you Chelsea for being professional and lovely in equal measures.
July 2023 by samir kermalli
Popped in today to have some lenses replaced in my sunglasses - was served by Loredana who was polite, knowledgeable and very efficient. She explained the process and replaced the lenses very quickly. I would recommend this optical practice to everyone. Thanks again
July 2023 by Sue Alger
Very helpful and patient staff. Good selection of frames. Highly recommend.
June 2023 by susanne evans
Very happy with the service from beginning to end and lovely staff
May 2023 by Sheila Armstrong
I have received great customer service, often beyond the call of duty, for many years. I would not even consider going elsewhere. Highly recommended.
May 2023 by saskia barnden
Superb professional care. Saturday appointments available. Very good selection of frames
April 2023 by Swamy
I had a great experience. Ms Lubna Wahid did my eye checkup. It was a detailed and comprehensive examination. She explained every step of the process to me, making sure I understood everything. I felt very comfortable throughout the examination.The manager, Ms Chelsea, was friendly and helpful. She made sure that all my queries were answered about the membership plan. I appreciated her willingness to help me make the right decision.
November 2022 by Sharon Houghton
I received excellent care by the optometrist and reception staff and would recommend to friends and family
November 2022 by john clinch
Very warm welcome. All staff polite and professional. Would highly recommend them.