March 2024 by jenni harrison
Good value for money. Never too busy so plenty of space. Good class selection. Could be a bit cleaner
February 2024 by Mohammed Khan
SPORTS DIRECT a real shame to yourbrand-name.This place is old and tatty. never been changed since the old LA Fitness left 10 to 15 years ago.Showers are appalling and only run for 3 to 5 seconds until you have to push the button again.The changing rooms have dilapidated and skin off worktops and other fixtures and fittings have peeled off, hairdryers never work.Upstairs in the gym, the machines are very old. Most of them have got ?out of use written on them?.Appalling place would not recommend anyone or rejoin after membership expires
February 2024 by Adrienna
For £20 a month?it?s disrespectful for the members. The woman?s area - is terrible, 2 machines now do not work in there and haven?t been bothered to fix it, no leg press in there for the woman to use instead of using it upstairs. I?d think the females would appreciate the effort to the room as I only go upstairs for the leg press machine. There?s not even a rowing machine for the woman downstairs and only two upstairs? Upstairs, this facility don?t even have a Steps Machine? Very outdated and needs updated equipment. For £20 a month, I do expect more. The swimming area - they don?t have their hot tub anymore running - fair enough - you queue to use the sauna and steam, waiting game. The money this gym has saved by not having the hot tub should put use and update their machines, or even purchase a leg step machine? But having one brand new machine with all the outdated? this is the only gym I know in the UK that does not have this machine?change up needed. So outdated, such a shame the management or above do not care about this humans for the loyal members that have been here for years and would expect an upgrade by now. Also, no chance parking at peak times and then it?s on residential area, makes it not worth even attending. Thinking of leaving for good soon as gym is a place to help the wellbeing and it?s awful. Makes you not even want to even go there at times.
February 2024 by Hannah Brooker
Love it here. The classes are really fun and have so much variety! Small pool and all the equipment you need. Shout out to Haashim and Loui for making the place special and help out! There?s something for everyone of any age
January 2024 by Rafi Choudhury
Overall good gym. Sauna & steam room is always packed however the gym is spacious and equipment is generally available.
January 2024 by christine allsop
I don?t even feel like giving 1 start one of the dirtiest gym I have ever been to the cleaners in the gym don?t even clean thing properly all machines are so so dirty and now I?m stuck in contract and can?t even leave which is so so unfair last night wen I went in treadmill was so dirty I have to clean myself even cleaning clothes was not clean people please don?t join this gym
January 2024 by Z baz
Doesn?t even worth star, wasting money by being membership of here. When was trying cancel my membership they didn?t and each month they reduced from my direct debit even I called them and cancelled multiple times and am not using for ages!!!
January 2024 by Andebrhan Meconen
Nice staff and facilities but Not clean
December 2023 by Nat Steeden
The amount of trouble I had with this gym was ridiculous. I couldn't re-join online so I went in person. I was told I was entitled to the re-join membership offer and I paid for the first month and provided my direct debit details. When I went to visit the gym they told me my direct debit details were wrong and then they set it up again. However, the staff member who set up the direct debit did not apply the re-join offer despite telling me they had. They then tried to deduct the wrong amount from my account. I emailed the gym, no response. I called and the staff at the gym said they would resolve it and call me back but they did not call me and have not yet responded to my email. Head Office responded to my email and said I joined under a one month full price membership but I didn't set up my membership - it was their staff who did and apparently did so incorrectly. Head Office then said I was no longer entitled to the re-join offer because it had expired. Very poor administrative service and the staff working at King's Heath promise they will fix things for you and they don't. I was also never able to get the Everlast app to work either and despite being told Head Office would sort it, they did not.Honestly not worth the hassle, go somewhere else.
December 2023 by Abdul Sufan
Went there 20mins before it closes .. doors where locked couldn't get in.
October 2023 by Tina Perkins
Very good place has suna guys steam room and swimming pool very good for the price £20 a month .
September 2023 by Sana Iftikhar
Haven't had membership here for years and then last week they took a direct debit out of my account! I will be reporting them to my Bank's fraud squad.
September 2023 by Ali abbas Murtaza
Poor customer service, they reply after ages. I froze my membership, they still deducted the full amount for the month. They say it is after cut off time than why my membership dashboard shows it as frozen.
September 2023 by Maj G
Ok gym, sauna and steam room the best. gym needs a refurbThe 6 months cancel period is a scam
July 2023 by Nafeesa 93
Had lots of bad experiences in the pool, a friend of mine was also physically assaulted. The staff don't take complaints seriously