March 2024 by romana Begum
Amazing people and fantastic service.I was made feel welcomed in the shop and from receptionist to eye scannee and then an eye specialist they were all great people.
March 2024 by Linda Merchant
Lovely staff very helpful and eye test went well...had a OCT scan but would of preferred to have a curtain whilst haveing this dine as other people can see whilst ur haveing that donw..Better if curtain was up foe this room
March 2024 by Anna Mclaughlin
I had a nice experience at spec savers in acocks green, i 1was seen promptly, and given help with choosing my glasses, they arrived on time and i love them , i also got a 50pound voucher so i will go get another pair once ive saved up x staff were all friendly and gave good customer service,
March 2024 by dawn davis
Very happy with my new glasses. Thanks to specsavers
February 2024 by sonia mavi
Fantastic service! Saw Simran the optometrist an eye test and she thoroughly explained everything about my eye health and I felt very reassured.The lady who helped me with my specs was so efficient!Definitely recommend it all friends and family!
February 2024 by Kianat Jabeen
I attended the branch today for an eye test. The optom was very helpful and knowledgable who ensured I was at ease whilst my vision was being tested and ensured I understood what was happening. The staff were helpful in helping me pick my frame. Over all a very positive experience
February 2024 by Harminder Sandhu
I visited Acocks Green Specsavers for the first time with my 4 year old Daughter.I was greeted with a smile and all staff were extremely friendly.The optometrist was very kind and explained everything in a pleasant manner to my daughter which made the process very smooth. Luckily she didn?t need glasses but I will definitely always bring my daughters here.Shout out to the team at Acocks Green.Would definitely recommend to anyone wanting great service and a great team who genuinely care for you and your eyes.
February 2024 by hsg16
Visited the Acocks Green branch to have a routine eye test. I was seen on time for my pre screening test and the staff member who carried out this test was very polite. I was then seen by the optometrist who was very professional and took the time to explain the test and her findings. I then went on to choose my frames. The store had a very good and affordable selection of frames. I was then able to pick up my frames after a week. Very happy with my experience at Acocks Green.
February 2024 by Ruby May
All the staff are polite but managing prescriptions and ordering lenses is a nightmare. Because it's a franchise and lenses are arranged separately through a main contact centre, it's hard to tell where things go wrong but they almost always do. To get my contact lenses delivered a week early or into store has been impossible, despite being assured it was sorted over the phone by someone 3 weeks ago who had spoken to store. Now I've spoken to someone at easycare today who disputes this could have happened and that I've misunderstood, so I'll need to buy another 3 months and have double. Even changing store is impossible and you'll turn up to be told they can't do the appointment and you need to call the main contact centre and rebook. Optician I saw was great though.
February 2024 by Mumtaz Ali
Very good service
February 2024 by Realdo Thomas
Great people great service and a wonderful selection of frames to choose from
February 2024 by Improve Data
Great optician, great service
February 2024 by Khalid Hussain
Good service and very good knowledge to help customers with their glasses highly recommend the Acocks Green branch ?
February 2024 by ketan thanki
Good but sometime is long waiting.
December 2023 by Anisa Mo
My hearing test was done by a lovely lady called Alisha, she made me feel comfortable and answered all my questions. Thank you.
