February 2024 by Loren Williams
The team is amazing and very helpful. I'm happy that having specs on made me notice a big difference that all this while I was very blurry and getting blind.
February 2024 by Marcin Gaweda
Approx
February 2024 by Jane Sun (kittenjane)
Good and friendly staff. Got the pairs I wanted and buy one for one free!
February 2024 by Jane Smale
I?m enjoying my new glasses i love them thankyou for looking after me i appreciate it doing a great job thankyou.
January 2024 by charlotte ridgard
Fabulous darling
January 2024 by nm dsl lxl co
Like the glasses. Went early there was alot of staff huddled in a corner laughing on their phones. Didn't give a good impression. Only one lady working who helped me.
December 2023 by cat woman
I am very happy and staff very helpful.. Recommend this shop!!
December 2023 by Elaine Youster
Not the best experience. Sent from my own opticians for a Cue appointment, they didn't want to give me one told me to go to A & E. I stood my ground and had tests at Specsavers outcome all was OK thus saving the NHS and me time and money.Lady who did test was very good andprofessional, but when standing at thereception trying to be seen, I could see the opticians sitting in a group laughing and chatting with each other, hardly busy. Not the most professional of behaviour maybe they could speak with the customer instead of us having to go through a third person
December 2023 by Danial Hussain
Great customer service from Mel who helped me choose my glasses and answered any questions that I had, thank you Mel :)
December 2023 by MansAK47
Good optician over all most staff are excellent but there's always the odd one who thinks otherwise. One thing I didn't like how they all standing on one side chatting and laughing yet there's one girl Asian or Indian standing next to them and it looked like all the (white) staff where totally ignoring her it didn't look good at all as a customer I felt sorry for her.
December 2023 by Shaheedul Islam
I want to inform and criticise that today my wife experienced poor treatment from an optician at approximately23/11/23 10:50 am. Me and my family are shocked and disappointed to see such sudden change in behaviour as we have been regularly visiting Specsavers for over 5 years now.I hope you can use this complaint to terminate and educate among your employees on this so such issue never occurs again.
November 2023 by J ?Wicked&Dreadful? Evans
I dropped in on the way home from work and received an immediate appointment for prescription safety glasses. The unit was ready within a week and I am more than pleased.
October 2023 by Edgbaston Mr
Had an eye test here yesterday (24th October) felt all very rushed and came out feeling like I had been "scammed" even had to ask the result of my 3d scan! Also staff need to work on their customer relations and at least smile! Not a very welcoming place to visit
October 2023 by Liz Johnston
I went on Sunday, with a concern and a complaint. I was dealt with by Hayley, Laura and Nebil. Everything I was concerned with was dealt with care and compassion. I am so grateful to be able to see properly again. Look after these people they are stars.
October 2023 by H W
Excellent eye test on a weekday. Was seen on time, efficient 'processing' through the machines and with the optician. All done in 30mins.Eyetests are upstairs, escalator up, lift plus stairs. Hand gel on arrival, machines were sanitised between use which was reassuring.(We came on a Saturday and there was a huge queue and long wait, come on a weekday if you can!)
