March 2024 by Daniella J
After sitting on my glasses (doh) I popped in to get them straightened out. It was quite busy when I went in, but I was offered a seat & wasn't waiting too long. Staff were friendly & approachable & fixed/un-wonkyfied my glasses for free. My saviours!
February 2024 by Sarah Khan
Transferred here from another Specsavers and the customer service from booking the appointment on the phone to being in the branch was incredibly helpful and amazing. All staff were really friendly, didn?t wait long at all for my appointment and was dealt with quickly. Multiple staff who conducted my test asked if I had any extra questions which I really appreciated. My optometrist Amir gave me lots of clarity, offered advice and answered all my questions. Definitely glad to have transferred to this branch and looking forward to my eye tests now. Lovely experience, was very pleased
February 2024 by G Tilly
Staff went the extra mile to help sort out a communication error and got my order corrected with no issues. They dealt with my daughter as I was away at the time, they were professional, extremely helpful and even though it was close to closing they didn?t make her feel like she needed to rush when trying to sort out my order. Thank you for being so thoughtful and kind
January 2024 by Gilly Till
Staff went the extra mile to help sort out a communication error and got my order corrected with no issues. They dealt with my daughter as I was away at the time, they were professional, extremely helpful and even though it was close to closing they didn?t make her feel like she needed to rush when trying to sort out my order. Thank you for being so thoughtful and kind
December 2023 by Aurora Nights
Do not recommend. Rude staff, was 2 minutes late and was refused to be seen. I had travelled from far but they didn't seem to care!
November 2023 by Vicky
Love my new glasses ? lovely staff
October 2023 by Claire Golby
Went to Specsavers on Monday booked mine and my Husbands appointment the same day and got seen earlier than our appointment, Gemma and Luke were really helpful and kind, not pushy at all to buy glasses, first time going there and definitely will be our new opticians from now on, prices were really fair as well
October 2023 by Tony O
Although they were very busy when I visited on a Saturday, they found the time to fix the temple on my spectacles there and then. The staff were very helpful, courteous and professional.
October 2023 by Mohammad Mehboob Ali
I'm really happy to stuff because everybody helpful hard worker and always smile on face plus everything clean I hope see you soon again thank you so much
October 2023 by Keely Lucas
Had my eyes test today was very welcoming by luke who showed me the best glasses to pick I would recommend them
September 2023 by Jo B
Although the premises are alot smaller then the one in new street it is nice, clean and the staff are friendly.
September 2023 by Rukhsana Akhtar
Amazing cheap and warranted glasses always welcome back
August 2023 by Sheila Greaves
Very happy with all of my experiences at Specsavers
August 2023 by Christopher Payne
Extremely helpful and in eye examination and friendly atmosphere. Thanks ??
July 2023 by Ali Hasan
very unprofessional! booked a contact lens trial appointment, was told that the trial lenses will be on the branch within 2 days, calling them 5 days later they said it's not here yet and they didnt seem to have an idea about what's going on, was informed I will receive a call within 2 days, again it didn't happen. called them now after full week chelmsley wood branch answered and after long wait they told me Castle vale branch are too busy to take your call! and no one seems to know what's going on. what a waste of time!
