March 2024 by Paul Derrington
Good service. Nice friendly, helpful staff.Good quality goods & great fitters.
October 2023 by Darren Sutton
The best customer service ever.
March 2023 by Jason Whitehouse
Too expensive, poor to average customer service. Would not recommend this place.
January 2023 by Graham Nye
Fantastic service.very friendly & helpful staff.
December 2022 by Joanne Garner
I have used Solo since moving into Great Barr 15 years ago. The service they offer is amazing, they will always cater for your budget and give great advice. The fitters are fast and careful in their work and tidy up afterwards, I have and will continue recommending this shop at every chance I can, 5 Stars
December 2022 by Grant
Great customer service from the Solo team and a great carpet. Steve was very helpful coming round to confirm measurements and really great service from Andy and Simon who came and fitted the carpet, lovely chaps.
December 2022 by hayley may hartley
Not sure where to start with this review! Such a mixed bag. I'll start with the positives. Great shop, nice easy location and the woman that works there (the owners sister I beleive), is absolutely fantastic, very friendly, knows her stuff, we spent quite a bit of time choosing flooring and she really was really good. We bought vinyl flooring and carpet for all downstairs, stairs and landing. So alot of flooring and expensive. The carpet guys were amazing, very friendly, got the job done, very tidy, we paid them an extra 50 quid and they took the carpets away. Vinyl guy not so great, but was laid ok, we thought. Having already taken 2 days off work unpaid, paid the shop, paid the fitters that should have been the end of it. The vinyl wasn't fitted right, the shop and fitter clearly can't communicate and we were let down at the last minute after taking the day off work and had to book yet another day off to get it sorted. The manager, I think his name is Mark just didn't care. He really upset both me and my husband. He literally couldn't care less. It was their mistake twice, 1st with flooring then with time and days. His attitude was so appalling. He might have a business and earn loads of money and have lots of customers so yh, I'm sure he genuinely doesn't care as long as the money goes in his pocket. But he never offered to give us any money back for fitting for their mistakes, leaving us out of pocket and very angry. He didn't even apologise. I would never use them again because of him.
October 2022 by Colin Hayden
Knowledgeable and excellent service.
October 2022 by Maria Silk
Lovely clean shop with plenty of choice.prices good.this is our 3rd visit to the shop as very hard to beat their prices.will certainly be using them again.covid friendly.masks and hand sanitizer available.staff really helpful but not pushy..
October 2022 by Elaine Atkinson
Everyone is so helpful and friendly. I've already had flooring for my hall, kitchen and bathroom. Next it's a carpet for my lounge ?
October 2022 by Emma P
Fabulous from start to finish, had some really good advice about which type of carpets and underlay to choose for living room, stair and my sons room, then all measured up the following week and fitted on a day to suit. Highly recommend
October 2022 by Anne Dunne
Just had vinyl flooring fitted in kitchen, laundry room, downstairs cloakroom and hall. Excellent service throughout, staff at Solo always pleasant, helpful and extremely patient while we went through process of choosing what we wanted. Our fitters Matt & Paul did a fantastic job and we are delighted with the result. We were impressed by their attention to detail and would have no hesitation in recommending them to anyone.Many thanks to all.Anne & Peter
October 2022 by Gina Comerford
Fabulous service from start to finish.All staff friendly and helpful. Fitters done a fantastic job fitting my carpet and underlay.Reasonable prices and local.Will definitely use them again.
October 2022 by lucy gee
The store was fab at helping me choose between two carpets I liked. Reasonably priced also.The fitters done an amazing job, perfect finish, quality job very pleased.Great banter while they worked and lovely guys. Will defo be using them again in the future
October 2021 by Lei Wang
Fantastic job from start to finish. A big thank you to Steve, Ryan and the team.
