March 2024 by Shaheer Burney
Went today to fill up diesel and got a Twix for £1.20. The guy behind the counter made 2 separate transactions for some reason and then decided not to give me a receipt when I asked him to. Then he stands there looking at me like I?m supposed to leave without my change, I ask him for the change and he cluelessly hands me a 50p coin, I tell him that my change is more than that and he stands there confused, like he doesn?t speak a word of English. I repeat myself twice telling him that my change is £5.80 and he hands me £4.20 with the most clueless expression on his face. I was already running late so I gave up at that point and left the station. Terrible service from the staff, even though this is the closest petrol station to me, I won?t be visiting again.
April 2023 by Mustafa Mohsin
Bad customer service. Expensive compared to other shell petrol stations.
January 2023 by Daniel S
Selling fake ?PRIME? drinks to kids!! How deceitful and heartless do you have to be, they have no clue what?s in these fake drinks and have been making children sick! Disgusting behaviour!
December 2022 by Adil Reyan
Petrol quality is not good of 95 octain e10 it's smell like they mix kerosene oil in it
July 2022 by Sophia Naureen
I wish if I could give the service a zero star or a minus, I occasionally order my Vinted parcel to Shell 636 Stratford Road, which they are receiving money for. As I am not emailed a barcode this is the second time now Usman (staff working there) has now said any further parcels I receive at this petrol pump he will throw them in the bin, extremely rude and unprofessional attitude, also there prices change in the evening, scammers
June 2022 by Asma Rashid
Worst workers at the shell pump staff are disrespectful
January 2022 by Siddique Malik
Pay close attention to the prices as they can shoot up in the evenings. They're also probably the most expensive Shell petrol pump in the area. Staff are rude and unhelpful and the delivery/collection services such as collect+ don't work.
September 2021 by Gabriele Moschini
Got a full fuel on my car, bought as well some drinks in their shop and after got a ticket for 100£. What I made wrong? Too much respectful of the road law: I didn?t want to use my phone while I was driving, that?s why I stopped my self a part. Wrong place.( Really bad services for your costumers ).
September 2021 by Robert ?Evil? Wright
Usually busy but doesn't take long to get in and out. Has a car wash and free cashpoint so all in all not bad place for a pit stop.
January 2021 by Ashah K
Usman has always been polite when I used this petrol station nice staff open 24/7.
September 2020 by Moin Alikauthar
£100 pound fine for fuelling up and putting air in tires. Absolutely disgusted, Used this petrol station for 10 years never going back broad daylight robbery. Warning to all. Parking eye operates the anpr camera and are proper con artist.
September 2020 by Istanbul
£1 for air!!! For air!!! £1!!!!!!!!!!!! It use to be 20p then went up to 50p now it?s a £1. What are you smoking! Also buttons on the cashpoint aren?t working. Looks like a ghetto cashpoint could do with a refurb!
September 2020 by Amin Empire
Staff are polite and friendly the entrance is slippery always the tiles are so old any water and its slippery and you fall. The place never has pisobable gloves. And the prices are one off the most expensive prices in birmingam literally confuses me to the left its 10p cheaper and to the right 10 p cheapest and they are both the same petrol.company. lol but all the locals go there. Bit annoying at night you get boys parking up in the forecourt and smoking in the cars. Not the smartest off boys could not pick a much better place to sit in the car and smoke.
September 2020 by Dee Dee
Area is filthy, Litter every where rubbish flying around in the wind. Customer service here was appalling by one young boy who works here refused to tell me where the nearest cashpoint was, He laughed at me and said there is too many cashpoints here for you to not see. I asked again so where it is and he just stared at me like every one else in this area seems to do is just stare
September 2020 by Ramin Shams
Avoid this guy who is working at night shift. Charged me £12 extra for a drink, Bueno chocolate and Ice cream. Worse customer service from Shell I have ever seen. Never again will visit.
