January 2024 by Simon Dean
Mediocre pharmacy. I asked for some TCP for gargling due to a sore throat, they directed me to cough syrup. I explained I wanted TCP, and they just stared blankly and I still haven't figured out if they either didn't stock it or didn't understand what I was talking about. Friendly enough though. Though either way, you would think a pharmacy would stock TCP.
January 2024 by Bhavna Patel
Not the best pharmacy for customer service, as i went to collect my daughter medicine and 1 member of staff she was very rude to me and when i collected it today she was very rude. I'll be leaving this pharmacy as the service has gone downhill and 5 out 10 time they don't have all the medicine i've ordered or what the doctor has sent out.I dont get any notification when my medicine is ready to collect. I'm having to guess if my prescription is ready or not and being that it has staff working in the NHS that need really work on customer service skills as this particularly women work for the NHS really need to learn some new better customer service, as she is in a public facing role and if she isn't happy then work somewhere else. I myself work in the NHS and i'm not happy with the level of customers service some if not all of their staff have.
August 2023 by Christopher Brown
Brilliant pharmacy, polite, efficient and Very helpful and have patience with you
July 2023 by Zahida Parveen
Its always a delusion.Staff don't know what is customer service and medicions are never available on time. I was forced to go again after they took over lloyds but now its even worst.If they are not capable why they took lloyds then and now they are not able to provide necessary medicions for people and staff say its not our fault so its our fault cos we trusted again..its time to change to chester or lloyds tile cross.
June 2023 by Elizabeth Derrick
Was struggling to get an emergency prescription all day but thankfully this pharmacy came through. Were lovely and great help eventhough I was really scatterbrained and not with it, couldn't be more thankful.
March 2023 by Keystone People
Great service , they sell verset perfumes now too!
March 2023 by Lukasz Biegaj
Terrible pharmacy. Long wait u need to repeat everything 10x, they supposed to call me back regarding my baby - never happened. Avoid
November 2022 by Lisa Clive
Great service, always friendly & happy to help
November 2022 by Jenny James
Worst chemist ever rude staff avoid
November 2022 by Kim Daniels
I have only recently started using Saini pharmacy. So far Saini has shown more customer service and willingness to help than any other pharmacist I have ever been too. I recommend him to everyone. There's never a long queue and he is helpful and informative. This guy really wants to help everyone than walks through the door. He is also good with the children too. Keep up the great work Saini! ?
November 2022 by Shoaib Lone
Excellent pharmacist, very friendly and gives the best advice. Always a fast and reliable service too. Thank you
November 2021 by Christine Eaton
So helpful and really nice staff the chemist is so helpful and gave me brilliant adviceSo much better than bootsKeep up the good work ?
November 2021 by Nigel Watson (Nigel2u)
Taken over from Boots not happy that regular customers were not notified that this was being transferred to new owners.
November 2021 by Karen Gosnay
My husband needed advise regards his medication Easter Friday, our usual chemist was closed. We knew there was a small Boots on kitts green but saina has taken over. The staff were brilliant and so helpful and sorted him out. We've both now swapped our prescription collection to them. Its great they text to tell you its ready.
November 2021 by Sandra Spencer-Powell
As a privately owned business, Saini's Owner/Pharmacist has a personal interest in making the business a success. He is friendly, approachable and supportive and wants to build links with the local community. He is backed up by an excellent team, some of which transferred over when the business changed hands, bring with them their extensive knowledge of the challenges it customer's face. For a good quality, personalised service, please support this small business and give Saini Pharmacy a go.
