February 2025 by Caroline Simmonds
We have adopted our tripod cat Angelica from the RSPCA Birmingham Animal Centre 3 weeks ago. Angelica was bought in as a stray with a broken leg, which they were unable to save.
All of the staff we encountered during the process were helpful and caring to make sure Angelica went to an appropriate home.
I am pleased to say Angelica is settling well in her new home. She is extremely inquisitive and enjoying all the play time in cardboard boxes and balls and loves to curl up in the blanket under my desk whilst I?m working.
The team have done such a great job in getting her back to health and being so confident after such a traumatic event.
August 2022 by Penz Snoopy Mehmet
They refuse to help spade a rescue dog then called her a pitbull saying we don?t help pit bulls
Please all report this in very worried that when you take bull breeds there they report them
They refuse to help this dog and refuse to give me a name an email address or a
Copy of this call
Please
Be vigilant that they don?t kill your dogs
June 2022 by Kate Louise
Asked for help after donating for years to these , offered to pay ALL the treatment and women on fone put it down on me . Told to give them my dog or they wouldn?t help at all . Absolutely useless !!! Should of knew from past experiences not to bother .
May 2022 by Amy Richardson
Keith is loving his new home and is now coming out of his shell and loving his brother and cuddles ? thanks for letting us adopt him
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[email protected]April 2022 by Ibrahim Sale
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November 2021 by Andrew Gardner
Friendly staff, with a great facility to look after animals. Thanks for the lovely new addition to our family.
November 2021 by Shirley Walker
We were preparing for a long haul when we adopted the very handsome Skip on Thursday as he had been shy and reticent to come out in the center after his rescue. Sure enough, he shot under the bed when his carrier was opened at home.
October 2021 by Kacey Louise
On this visit is where it started. We were left for a long time with the pets with no supervision so we had to wait ages for someone to come back so we could get on with the process, the person dealing with us was clearly uncomfortable handling the animals and didn't have any knowledge of anything on them so I'm unsure how they are fit to decide who is and isn't suitable as a new home when they know so little themselves. They didn't even vet check the animal before we left with it just a quick look to see if it seemed 'happy'. The fee for adoption is rediculous, I can see why people don't use them and they do mandatory castrations even if it's not in the animals best interest. I will not adopt any more animals from this centre. After having difficulty with one of the pets I adopted, I called and stated it was not working out as my current pet would not adapt. They refused to have him back. Outright would not take him back even though I said there was a potential risk of him getting hurt . As far they were concenerned as long as you were feeding them and they didn't have unhealthy stools. Then this was deemed a satisfactory rehoming. Luckily after spending extreme amounts of time of re teaching my current ferret how to play he now loves his new friend but had this not have worked out I would have been stuck trying to rehome the young ferret I adopted from this centre. The behaviourist (no offence) was pretty inexperienced with these animals and suggested bonding methods that only work with things like rabbits and Guinea pigs (didn't even suggest the usual ferret bonding ones) and tried to turn everything negative that I said into a positive without really helping or suggestion anything to improve the chances of them getting along. The only reason I have gave 2 stars is because they agreed to have him seen by one of their vets as I had a concern regarding him. Other than that, I would not recommend this Centre.\\n\\nThe staff don't have the knowledge, the animals are given the bare minimum attention they need and if you do encounter issues they will not help you to deal with them and will not allow you to return the animal even if you think it is best.
September 2021 by Mandy LH
I recently adopted my 3 (mouse) boys from here, and was very pleased with the process. Would certainly recommend and will be adopting from here again in the future. Thank you
September 2021 by Grace Wilkinson
Amazingly patient and understanding and gave us all the information we could need in adopting Fox, regardless of us coming all the way from Manchester.
August 2021 by Emily Holloway
Nothing I could say would do justice to how amazing these guys are. From start to finish the adoption of my little man was seamless and they always had the pets best interests in mind.
August 2021 by Ricky Yates
The ladies who greeted us were lovely, and really put our dog at ease. Would 100% recommend this place for any veterinary emergency.
August 2021 by brady vernon
We're supposed to come twice to collect a bird we saved and didn't turn up on both times we had to take care feed him and find another rescue place that would take him
August 2021 by Tula Grizzle
Very helpful, with information, contact numbers, just taking the time to listen, I'm happy keep up the good work
