January 2024 by Miss B
Staff are always so helpful and cordial. Opening hours are not helpful but that is not a reflection on the staff who work there more the mismanagement of the postal service.
December 2023 by Mike Harvey
Totally useless. Apparently, Royal Mail don't bother to teach their staff how to use a doorbell.
October 2023 by Mark Smith
Disgusting rebooked my item as at to be at work rebooked for sat guess what NEVER showed and the stupid person who decided the opening hours needs sacking no wonder it privatising you lot are rubbish at greatbarr erdington is 10x better than you
August 2023 by Peter Barnes
Parcels don't get delivered and get lost
July 2023 by F Mosh
They open from 8-10 for the public? Is that a joke?
July 2023 by Sean HD
Driver was useless knew we would be out so asked to leave at neighbours who were in for him to ring our door write a note saying number 7 not it (without even attempting to reach them) then left
May 2023 by Larissa Williamson
Left clear safe place delivery instructions online, just got home to find parcel been taken back delivery office. Every other delivery carrier follows them if I know I might be out, absolutely useless.
May 2023 by maverick cruise
Driver stole my package I was waiting on 3 parcels he only gave me 2 kept the 3rd signed for 2 the 3rd no signature on because he didn't give it to me he later put on the delivery that he delivered all 3 what a creap what out for this delivery centre.
April 2023 by Clare Satterthwaite
Collected my parcel without issue, allows dogs inside which is a bonus for me. Staff usually pleasant and well mannered
January 2023 by Paul Mosley
In and out in 2 minutes. Excerlent service. Friendly staff.
December 2022 by Dale Hunter
I've had to collect or try to from there office plus I've rang countless times for 2 items in the last 4 months 1 I got refunded the second has disappeared I now don't want to order anything as it won't get to me ..absolute rubbish service
December 2022 by Sona
I hv been few times to collect my parcel but it?s closed. Even though it?s shows open online. ?
December 2022 by Vix
Really friendly staff and always a parking spot for collections
October 2022 by Emma Lou
Opening hours aren't suitable for my liking, far too small when there's a queue but always kind and pleasant counter staff.
May 2022 by deborah green
It was so easy no que staff nice and friendly when I have had to pick up parcels I have always tool I'd with me but they have never asked fir any I'd this time I never took any I'd and the lady asked for ID she asked me if I had my bank card which I had on me