March 2024 by Joanna Bean
I stayed at the premier Inn for one evening on Thursday (29/02/24) which was absolutely lovely, the only issue was that I was given my card and it didn't work until Tina the manager came out to help me with it and then when she fixed it, it had worked! It was a lovely hotel and the bar was nice too and the food was lush! I found a light in my room which was purple! It was new to me and was a lovely stay and id stay again!! ?The staff were really helpful!
March 2024 by Kate Wilkinson
Lovely clean room, fantastic location. Reasonable rates for parking at Snow?s hill rail station nearby. Can?t fault the place will be back!
March 2024 by Kerry
Stayed here for work recently. I had problems with my room door not working with the keycard but staff were quick to resolve.Staff were very friendly and helpful.Rooms: Modern rooms and bathroom with comfortable beds. The vanity mirror with lights is an added bonus!
March 2024 by kieran rice
Great value for money. Definitely be going back. You have everything around
February 2024 by Peng Chou
Stayed here many times last year when I was in Birmingham.Highly recommended.Though the free hotel WiFi does need improvement. Too slow and not functional.
February 2024 by Ellen Mullen
It was clean and decent for the money we paid!I would stay again.Great location I can?t fault it.
February 2024 by Andrew Hurrell
Good, clean, uncomplicated hotel. As with Premier Inns, no frills but consistent standard at every location. Very central location right opposite cathedral and a few metres away from The
February 2024 by Peter Taylor
The place didn't impress from the outside,but once in it was perfect.
February 2024 by Mark Cotton
Exactly what you?d expect but cleaner. The staff were all great and very helpful. And the location is crackin?
February 2024 by Kate Fitzgerald
I have stayed in this hotel a few times, it is great for easy access to shopping, trains, airport and restaurants. I checked out this morning and I left my phone and kindle behind. Sarah from housekeeping was so kind, helpful and efficient in helping me to locate them. I am looking forward to coming back again soon.
January 2024 by Sean Bruton
Many times I have stayed in the Waterloo Street Premier Inn & is my preferred location for work or leisure stays in Birmingham City centre.
January 2024 by Paul Hodges
Lovely welcome from Tina. All the staff were very nice and welcoming. The room was also very nice. The bed was very comfy. After all I will be visiting soon.
January 2024 by Adam Jones
Great location but it was so noisy outside we hardly slept. Rooms were what you'd expect. Had a great breakfast at the attached restaurant
January 2024 by Stuart Norton
Stayed for work, did have a 'plus' room so was not street facing but cannot complain at all, clean and comfy and just what's needed after a long day travelling.Breakfast was where it stepped up a gear - it's so variable at premier inns - largely due to who they are associated with or what chain is on site but have to say here it's 10/10 - fresh food, great service, really can't knock it and would look to book here upon return now - good location too. Shout out to the team if managers are reading - Chef Tareu for being so happy and helpful and to the front of house staff that I watched accommodate every arrival with a smile and top notch service - Dagmara and Kirsty ???
January 2024 by Keversdxn
Location is spot on 5/10 minute walk from central Birmingham, staff weren't the most friendly on arrival telling us the room is a family room to which I explained I was aware and my step daughter is 15 she then went on to say security would have an issue if we go out clubbing what irresponsible parents are taking their 15 year old clubbing we was there for a gift. Shame this tone put a downer on my stay and the heating was not working had to ask 3 times to get this sorted to which we was provided with a portable heater. Views was great other than that and good value for money.
