January 2024 by Nicola Davies
We got a great last minute dealThe staff went above and beyond our expectations the management team Tia was absolutely amazing and made sure we had everything that we needed.The bed was so comfy the shower is very powerful the room was clean what more could u want
December 2023 by ABC
Typical PI quality, only thing was constant smell from the canal (4 rooms said about it). Staff were exceptionally good.
December 2023 by Diane bowen
Very nice place food good, not enough staff for a match day but the ones that worked did an amazing job.Rooms: Clean and tidy
December 2023 by Stephen Pritchett
Room and bed good, but took an age to find. Signage useless!! Food
December 2023 by Sean B
I've been staying in premier inns for years and I like to give a review when they get something right. There are quite a few negative reviews on here, but people need to remind themselves they are in a budget hotel, so you won't get the same service as you would in a top class hotel. The room we were given was very clean and the temperature was perfect. Beds and bedding were great which is standard at premier inns. There was nothing not to like here. We had breakfast and the staff couldn't do enough for you. I would definitely stay at this hotel again and I would recommend it to others.Rooms: The room was spotless clean and the temperature was perfect. Plenty of USB ports to plug your phones, lap tops in etc
December 2023 by David Mullins
I frequently stay in Birmingham. This did a job, staff are really friendly. This hotel is about 20 minutes walk from bullring and new street. Ideal though if you need to be in and around the university. Rooms are good and you can't go wrong with the beds.
November 2023 by pacco rafazz
noise most of the night noisy floorboards night watchman did not even log it curtain lining was moldy wont stay here againRooms: not the best
November 2023 by kiran krishnan
Hello People's,I have stayed many premier inn around UK, All the staffs are very good, but here unfortunately very very un-professional, they need proper training how to respond and treat to a customer.I stayed there on 02/03/2023, the lady over the bar charged me for 4.75 for my 1st pint of Worthington and gives me half pint!!!!! Because she don't know how to use a draft or she made fool , i went for the second pint she did the same. I don't know what her problem if she don't know how to use Draft beer teach them, there are lots of proffessional within the premier inn. (I attached picture)Food was great but a long wait, normally other premier inn do very fast, may be its kind of trick to full fill the chair whatever i will suggest you guys eat outside!
November 2023 by mark churches
Good location, staff ok, paid parking available on site, rooms and corridors look a bit tired and worn, curtain rail completely fell off in my room when I tried to open the curtains this morning. Reported it to staff for repair but it all could do with some TLC now.Rooms: Very tired and could do with some TLC now as it let's the good brand image down.
October 2023 by Tony
What a wonderful experience I have had here at the Premier Inn in Aston Birmingham. Was greeted with warm and friendly staff and was looked after throughout my stay. Accommodation was sublime with a lovely bathroom. Dinner and breakfast was very yummy with a good variety of dishes.Would like to thank Tia for her kindness, work ethic and professionalism. Have observed her working the reception and restaurant, looking after the customers and being open, friendly and always smiling. If Tia is not a manager, she should be strongly considered for this role.If I am booking a room anywhere in the future for work, in the UK, I will be happy to make the Premier Inn my first choice.
October 2023 by Anita Gardner
We checked in at 23.00 we got a car and no one explained parking rules until we got home we got an parking ticket said we parking on private property. We tried calling Primair In one hole day and no answer ? That is extortion. £50 fine? We booked a night we checked in 23.00 went to a party came back 4 .30am checked out 11.00 amNoteworthy details: They need to be clear with customers with cars. Let them know that parking is not free
October 2023 by Dan M
Great central location and close to the city centre. Helpful staff but the reception is not always manned and it can take ages to get attended to. WiFi is very poor in the rooms unless you buy the ultimate upgrade, feels like its intentionally slowed down.Rooms: Nice spacious and clean roomsFood & drinks: Lovely premier inn breakfast
October 2023 by Becca Booth
Below average hotel. Really run down, needs a refurbishment desperately. Our room (219) had a really strong, distinct smell of mould, which was quite unpleasant. We would have told the staff but they were never at reception when we went by and we were not in the mood for the upheaval of moving rooms. Thankfully, the bed was comfy and we got a decent nights sleep. Would not come back here though.
October 2023 by David Patrick
Great Premier Inn and good location. was £8 Uber into the centre but easy to get too and massive car park which was £6 for 24 hours. Cheaper than a lot of Premier Inn City Hotels.
September 2023 by Cook Phone3
Stayed here last week for 4 night's. Unfortunately working away. ? . On arriving at the hotel i was greeted with such a warm welcome from tia and becky it made my stay all the more pleasurable. All the staff were very good and friendly. Food was good on an evening and breakfast was fine in the morning. Had everything I needed and will definitely stay again.Thanks all .Andy cook group
