February 2024 by Jenna Roscow
I always use this post office. The young gentleman that works there is so polite well mannered and friendly. Always there to help anyone , he's always helped me..always a service with a smile.
November 2023 by Kenroy Clair
Excellent customer service
December 2022 by lorenzi channel
After costemar pay for parcel to be send they just scan the parcel and then they Leaving the parcels unattended on the coner window anyone can take it and go away I don't get it why you leave all that letter all that parcels in the middle of the shop, what would you do if people take it and go away who is responsible for that, allot of people comes inside iven theef. The parcels need to be put in back storage and until postman come and collect not in front on the shop.
July 2022 by Paul Chung
Went to get some money over the counter , asked to change for two tenners when told we don?t give a change. When asked why , he said he didn?t need to explain himself. Sad from what I have been told the person name is Hanif . All I can say Hanif please look after your customers at the end of the day, at the end Of the day your customers keep you operating on a daily basis.
September 2021 by Eslam Ibrahim
Quick service!Thanks
February 2018 by Richard Rakonczay
They were kind and quick
December 2017 by Beverley G.
I've used this Post Office, on a regular basis, for many years and whilst I tend to shy away from the internet felt I had to make a comment about the service I receive generally, as well as a specific example of good service. The Post Office staff are welcoming, friendly and helpful. They offer a professional, knowledgeable service and have a good rapport with their customers. Longstanding customers are known by name and there is the feel of a community hub, within the Post Office. Whilst posting letters yesterday,I purchased a snow shovel and was advised it was the last one. Rather than transport it between my home and my mother's I decided it would be wise to acquire another one. Today,I rang to enquire if they could source another for me and within 10 minutes I received a call back to say they had reordered some more some more snow shovels and would put one aside for me. Can't ask for better customer service than that. Wonder if I can get a home delivery ? I'm only joking, however, knowing them I"m sure if I was elderly they would go out of their way on a personal level to help.
November 2008 by Qype User (fruity?)
I never really had the need to use the Post Offices in Kingstanding until about 12 months ago when I had a big splurge on Ebay and posted around 100 packages over a period of about two months. I tried the main Post Office on Kingstanding Circle but the queues were always ridiculously long, so I decided to take my next batch of parcels to a nearby Sub-Post Office on College Road. It's quite a small Post Office with the counter at the back and a small shopping area, although it's small in size it still stocks everything I'd expect to find in a Post Office of this kind. There are a rack of different sized envelopes as well as postal boxes and other items for sending your mail, I was pleased to see a selection of brown wrapping paper because this is what I was using to wrap my parcels and it was costing me a fortune to buy it from the nearby papershop. The rolls in here are 99p which was fine for me as a roll of this length would easily wrap four or five of my parcels. You can also buy a nice selection of stationery and colouring books, I usually buy my artistic nine year old a new book whenever I visit this Post Office because the selection changes regularly and there was always a new one that I knew she'd like. The top shelf is filled with £4.99 handbags of different sizes and styles, to be honest since I've been coming here it looks like the same bags are here so I don't know why they don't give them up as a bad job and use this shelf for something better. There's nothing wrong with the bags, don't get me wrong, it's just that THESE particular bags can be bought nearby for just £2.99 which somewhat says something about the quality of them! Last time I was using this Post Office I noticed they'd started to sell a range of second hand chick-lit books, presumably the owners daughters, which were unfortunately overpriced otherwise I'd have bought a couple. I like that I can also buy cold drinks and my fags from here as most Sub-Post Offices do not sell tobacco products, I know it's bad for me but give us smokers a break and at least let me buy them in whatever shop I choose! A few bags of crisps and chocolate bars make up the remainder of the shop, as well as one of those annoying cheap toy racks where everything is £1. It's a load of plastic tat that will probably break before you even get home, but aren't these shopkeepers crafty - they know full well that mum will give in once her child starts mithering for a toy simply because it is only one pound! I hate being manipulated like this! The husband and wife (I think) team who run College Road Post Office are lovely, they are family people and often have their little girl with them behind the counter colouring or doing her homework. They are both very helpful, it's the lady who runs the Post Office while her husband is in charge of the shop. The man is really polite and will hold open the door for you and help carry heavy parcels to the counter, this I think is unusual in Sub Post Offices as usually they will watch you struggling with a look of glee on their faces - well, this is the case in Birmingham anyway!