March 2024 by Nigel Aris
Fantastic shop and great customer service
February 2024 by Estelle Black
Rude staff and long long waiting times
February 2024 by Muna Eid
Really good service
February 2024 by Sam Healy-Jones
friendly and quick service!
February 2024 by Damon Jones
Stood at the back of the shop waiting to be served 7 people served at the till at the front of the shop befor I was told you can use the till at front of the shop .nobody was behind post office screen
February 2024 by Saba X
Wonderful service as no charge for holding the parcel
February 2024 by Evan Yang
Very great post officer and excellent customer services
February 2024 by Aj B
Out of date food. Rude lazy staff. Pick and choose when they want to carry out post office roles. Shop is disgustingly messy and unhygienic.
February 2024 by Jennifer Temperton
Chaos. Went to collect a Royal Mail parcel. They couldn't find it. Waited ages. Huge queue developed so told not to wait and they'd let me know when they found it. Just got home when I got a call so had to set out again. First and last time I will use them
February 2024 by Sonia
Since the "new" management took over, this post office has gone drastically gone downhill. It's unkept, messy, filthy, with very disorganised food products they're trying to sell on the shelves. Charging extortionate prices for photocopying, you'd think they were the Bank of England, printing money. The post office counter is rarely open, so you have to join the shop counter queue. The 1 or 2 males behind that counter are arrogant and rude. They hold conversations in bangladeshi, thinking you can't understand them. There's not an ounce of manners of common courtesy, ie; manners. You're waiting more than necessary due to the post office counter not being open, and to be honest, you just want to get out of there and wipe your feet. It's that dirty. If there was another post office nearby, l would be going there, but it's a bus ride to either Cotteridge or Northfield.The manager tells you to go to the shop counter, although he's sitting behind the post office counter on the phone to someone, not actually working, shouting things across to the 1 or 2 people on the shop counter. Or he's serving someone, telling you he can't serve you, to go to shop counter, as he can?t give you a receipt, as the receipt machine is broken, but yet he's serving an asian male who is getting money for his business and he has to provide a receipt to say how much money this business person is being handed over, going into thousands of pounds as l stand there watching and listening. There's no proper space for prams or disability schooters in there, either.This post office needs better management to run it due to how dirty and rundown it looks now, hardly very professional or welcoming. The standards in service and cleanliness are disgusting and very disappointing. And seeing A4 colour posters of shoplifters on the door as you go to leave isn't good, neither. Talk to your crime prevention officer. This isn't how you make people feel comfortable to come back.
January 2024 by abhi lash
Very excellent services. Best post office in the Birmingham .
January 2024 by AMD_ Anjous
Easy to find and friendly customer service
January 2024 by Oscar Guarnizo
Great attention! He didn't charged me some fee because I am a student
January 2024 by jannah anwar
Great customer service!
January 2024 by Raz N
Even 1 star is to much bunch of idiots don't know what they are doing ?
