March 2024 by Kevin McNamara
How stupid are the post office delivery drivers I left a big sign on my front door saying leave parcels next door. Viewedhim on my door cam. He rings the bell then dumps the parcel on the doorstep and drives off. What a prat.!!!!! 34 Allen's Farm Rd Northfield B315rg
February 2024 by T P
I would like to say that Sue went above and beyond her job role at the Northfield branch to help me with getting money from moneygram, Thank you Sue. Tim
February 2024 by Barbara Harvey
Hi there, when I order things, I know that I?m writing the right address, but it?s going someone elseWhere I live, at Millfield flat I live is flat 3, not 27?.. please make sure this doesn?t happen again?. Thank you
February 2024 by Katie Alexander
Tried to ring 8btimes ambit states onbteacking parcel was due yesterday whichever person having a powervtrip on othr end ended the calls....rubbish service!!
December 2023 by Charles Willcock
The letter gauge is now behind the counter meaning you have to queue to see if your letter complies. Royal Mail postage costs now near extortionate 155p for a 180mm x 188mm Christmas Card 2nd class. Not impressed.
December 2023 by Amaan Akram
Never receive phone calls
November 2023 by Harrison McCoy
Absolutely amazing, helpful staff
October 2023 by Katie Cuthbert
Poonam was super helpful and really kind. All the counter staff are really great here!
September 2023 by Maria Hammond
Went get passports sorted out lovely lady sue behind counter. Went above and beyond to sort paperwork out, incredibly helpful couldn't have asked for a better service!
September 2023 by Bex Onyeachie
I have recently recieved outstanding customer service from Poonam who went above and beyond for me.I was completing 4 passport check and sends and she managed this in a professional, caring, kind, considerate way and was time efficient in her process.When I attend this post office I will be willing to wait for Poonam to become free that is how respectful she was regarding the support I had requested.Thank you Poonam I only wish that other staff here had the same approach as you to supporting customers. You truly deserve a promotion.
September 2023 by James Biddle
Was told to use this branch as my local branch didnt have what i needed. Staff were very polite and helpfull and knew exactly what rhey were doing. Thank you
August 2023 by Isaac Kim
Poor attitudes of the staff. Came to collect a parcel and without physically checking told it was at the delivery office. Returned the next day to the delivery office and told it was at the post office. Wasting customers time by being too lazy to actually check.
July 2023 by Laurence Goodridge
Totally shocked to find that they sell Mr Browns Caribbean curry powder there ..A true revelation.
May 2023 by T S.
Yesterday little woman told me she had thrown parcel over my garden gate. I said would you like your parcel thrown over gate,their are things in it which could break. This morning she came with an elderly man carrying the box and parcel for my son.He is doing every thing her nothing. She's bent my gate back so much peering into what's behind it it's now very warp.She is aggressive and her manner terrible.Distregard for dwellers property. I will be sending a video of her as I have a camera at front of home.She actually told me and my daughter herd her say she had thrown it over my garden gate. Never gave me time to answer door. Guess what leaving my sons parcel and package this morning behind neighbours bin.I caught them in time and he got my sons parcels from behind my neighbours bin.Hows this doing the job they are paid for. Don't give you time to answer door.Usual postman fine,great.But this woman and her lacky are a terrible team.He looked done in and her cracking the whip,not giving him time to take a breath. My bins in front of my garden gate on my land,my neighbours bins on his land by his garden gate.How am I going to know where our parcels are if they are leaving them outside other peoples bins. Also watch your bin which she will drag to your garden gate and will get up on to put your parcels over your six foot garden gate that she doesn't damage lid. The man is being rushed that much if he has a heart attack on the job you will know why.
May 2023 by Lorraine Matthews
Great service! I was served by a friendly and very helpful gentleman. Whilst I was there, I overheard a customer being rude to a member of post office staff. Staff are just doing their job and there?s no need for abuse. I would recommend this post office based on my own experience