January 2024 by Shahab Din
The kid refused to serve me because I didn't have mask on even though I was only one inside and they had a screen and mask on. Brainwashed bots.
December 2023 by Pummy G
A wonderful experience at this post office. The postmaster went out of his way to advise. My neighbour who is 82 years of age to change her bankcard from contactless to non-contactless. Purely for the reason that she is very vulnerable and disabled. He had explained to her that should anybody get hold of her a card then they will be able to withdraw funds fraudulently. He took she took his advice and changed her card to contact noncontact. she actioned this over a year ago. Unfortunately, she was the victim of a robbery at her home last week, and the thieves took her handbag which contained her bankcard. Luckily, for Margaret, the fees were unable to withdraw any funds, because the postmaster had advised her not to have a contactless card as a direct result of this. The postmaster saved a lot of stress and anxiety for Margaret. Otherwise she could?ve been cleaned out from her bank account and fleeced. We must thank the postmaster for his diligent concerns. Had the postmaster not advised her then she would?ve been fleeced from her account. So once again, thank you for the staff at Rockley Road post office who are always kind and professional and went out of their way to give such excellent advice to an 82-year-old vulnerable lady. My name is Pummy. Gogna and the name of the poor lady who was Whose purse was stolen Is Margeret Wiwczaryk And we both live very close to Rookery Road, post office. Everybody so quick to criticise about Services given from an organisation. However, on this occasion we must take time to praise and thank the postmaster at rookery Road post office for his diligence services and concern about his customers.
December 2023 by Aman Khan
Very good service highly recommend
December 2023 by Rekha Devi
My niece and I always go to this post office because of the amazing customer service, advice and support.highly recommend
December 2023 by Piara Singh
Me and my family always go to this post office staff is very helpful and polite
December 2023 by Aman01 Khan
I have been going to this post office last 9 years uncle is very nice and helpful all the staff is very nice and polite They always help if you don't understand something in the post-office work. thank you for giving us good service
December 2023 by Tasmia Mazar
Absolutely ridiculous!!! I went to take a a parcel on Saturday and apparently they do not accept parcels on Saturday after 12pm because all the parcels are collected before that, yet they had parcels at the back. Then the excuse was there?s no space to put 2 small parcels. If you take a pre paid label parcel they do not accept it on Saturday however if you buy a label from them they take your parcel!! Money greedy and very rude staff!
October 2023 by lee
One word for this place is dreadful.
August 2023 by lush Grantham
At first the problem was its not a DPD drop off, "ok no problem i have a post office label too, i can just change", but NO they dont except large parcels on a Saturday !! What they call large was a shoe box ! Absolutely disgusting and unbelievable that you can't post a parcel because its a Saturday, what's the point in being open ? The poor young man who wanted to serve me looked so embarrassed as the old man told me to leave because he didn't like what I had to say. He also let me stand and wait in the cue for 10 minutes before telling me this.. Terrible customer service, and no point in going if you have to post a parcel on a Saturday (which most working people would only have chance to do) wouldn't give the place one star but can't leave a review without it !!
June 2023 by Daniel Barnes
Very friendly staff members, especially the male senior and junior members of this family-run business and or franchise I'm guessing on the family and franchised business statement. Availability to withdraw money over the covid protective screen counter. available ATM outside of the post office. Lottery scratch cards and lottery tickets are available to purchase. Soft drinks and snack food products and a little stationery section and finally a suitable card section where you can find different ranges that you may need in an immediate get-out-of-trouble circumstance like I did nearly forgetting a birthday. ?
June 2023 by Ali Khan
Been coming here for years never had problems with any staff people saying obout the lady being rude etc never ever had any negative comments obout her job to me she is very respectful and polite
June 2023 by Qamar Al-Zaman
Disregarded the waiting customers in queue by prolonging service being provided to customer at counter desk rather than hurrying to serve others.
May 2023 by Navjot singh
It?s unprofessional. If you visit 3 time a day in postoffice they angry on you specifically lady.
May 2023 by ???????
Disregarded the waiting customers in queue by prolonging service being provided to customer at counter desk rather than hurrying to serve others.
April 2023 by Yingman ?Lolo? Ling
Always helpful & never impolite. This particular site is comparatively small with only 2 counters so ques can often become rather lengthy.
