February 2024 by KT
To anyone considering applying for Management positions with Peacocks I would strongly advise you to not waste your time.After taking me through an entire recruitment process on the understanding the salary would be £26k p/a to manage the Kings Heath store, on the day the contract was due to be mailed to me I received a phone call from the head of HR informing me that the salary instead sat at 25k p/a.If a company is prepared to do that over a salary, goodness only knows what they would be prepared to do over internal policies.If it was an oversight by HR they need to do their job properly. If it wasn?t an oversight then they were complicit in the lie. I?d say it was more the case of the latter of those two scenarios. Shocking ethics.Thankfully I wasn?t desperate and declined the role as I was prepared to hold out for what I felt I was worth. Thank goodness I did as I ended up with a 32k salary with a far better organisation.So if all you?ve heard about working for Peacocks / Bon Marche group is bad, trust me it?s correct and the reality even worse than one could imagine.
February 2024 by sam krankpod
**PSA** Disgusting behaviour from the ?manager? who felt entitled to physically assault me after harassing and verbally abusing me, because I asked her to stop being so rude. Police have everything on record. I was hit twice in the face! No action taken because I didn?t photograph my eye injury. If you have any issues of violence from staff at the store, don?t hesitate to contact the police?the Peacock head office aren?t interested in serious complaints of assault by their staff, you won?t even get an apology.
December 2023 by mandy S
I actually love most clothes especially the dresses sold in store but unfortunately the bad attitude of most of the staff means I certainly will not be shopping at my local Kings Heath branch again.One lady in particular is extremely unpleasant and rude, I'm amazed she hasn't lost her job.I've worked in retail and this kind of dreadful service would never be tolerated in the companies I have worked for.Only gave two stars as the staff really bring the store down.I've shopped in other Peacocks and never had a problem with the staff. Always friendly and pleasant.Possibly the awful one is bringing the rest of the staff down. Know I would hate working in that atmosphereIm just glad I have choices and don't need to shop there.
December 2023 by Edward Carter
Great service, decent quality clothing.
November 2023 by Ganga Singh
Good range of products at good prices. Quite busy during shop opening times so need to be quick.
October 2023 by Musti Ishma-El
My preference is not slim fit or skinny fit. I just want normal fit and sometimes high street clothing shops just don't have what I'm in need. So i go to peacocks and has what I need. The choices of clothing is general smart, casual and homewear. Prices are good and quality of clothing is lasting.
September 2023 by rob miah
Brought mens jacket and blue jeans lady behind counter very helpful didn't have my size on rack got staff member from stockroom get me one very please with jacket looks business for the price very please can wait wear it over weekend
September 2023 by Ismail Isakji
Been there 3 times in recent weeks. Poor attitude from the checkout staff. No smile, no please, no thanks, no manners. Its like they didn?t want to be there or they didn't want me to be there.
April 2023 by Samantha Nicholls
Good shop customer service excellent.Had a lovely rugby top and I got wrong changing size no problems at all
October 2022 by Kamini Chauhan
Variety, reasonable price and good offers. Friendly staff.
July 2022 by Carol Panter
Great service great staff
January 2022 by Paige Simmons
If I could not leave a star I would, just went in there with a £20 gift card had £19.50 worth of stuff the gift card wouldn't scan so one of the managers comes over to help out, spoke to her staff with such a bad attitude, scanned my gift card multiple times and told me there was only 50p on it me presuming the £19.50 had been taken off the £20 balance said that's fine so she requested me to pay the £19 I had received this gift card yesterday and had not used it until now she made a point of fussing around like it was a trouble for her to help me out, she wouldn't help me any further and continued to speak to me in a disgusting attitude, I have now lost out on a Christmas present. I had suggested the £19.50 had been taken off the £20 balance as this would make sense as to why there is only 50p remaining on the card and the manager shut me down instantly!! I will be complaining to customer services to get my money back!! Horrible woman I feel for the other members off staff who have to work with her!!!
September 2021 by TH3D4RK50UL
Very small selection of men's clothing. So for me this is a store I will not be visiting again.
July 2021 by saffy B
Awful quality of clothes. Bought 2 pairs of thick slipper socks with non slip grips on the soles for my two boys. Each pair cost £5. Both pairs had a hole in them within 1 month!! When I took it back to the store the lady at the till said it was normal wear and tear ?. I'm sorry but I don't expect a pair of thick socks that cost £5 each to last less than a month, and if Peacocks does that's really showing your level of standards. Leaving this review as a warning for others. Their return policy is pathetic!
July 2020 by John Sutton
Excellent customer service, clothes seem to last well
