March 2024 by C
Went into store to look for a present for a special occasion and olivia couldnt have been more helpful, polite, friendly and patient, olivia really went above and beyond to help me, she really was helpfull showing me various charms and bracelets and was not pushy at all and made me feel welcome from the moment i came into store i Will be returning to this store in the future to purchase again thanks to this excellent customer service.
January 2024 by Julie Caton
Friendly staff clean
October 2023 by Ranah Kelly
terrible customer service experienced on my visit yesterday. Ignored despite waiting 15 minutes for service. I
October 2023 by Luisa Huggins
Served by a lady called Emily Kirwan on the 17th sept around 4:30 regarding an allergic reaction to a ring.She was extremely rude,condescending,and unsympathetic.She is not a good representation of the Pandora brand,and it certainly has put me off returning.
July 2023 by Sandra Burch
Very helpful staff member today. Made several purchases and nothing was too much trouble. Will shop here in future rather than the Bull Ring Shop.
July 2023 by Hannah Burch
Staff very pleasant, much better than those in the Bullring store.
July 2023 by Beth Stephens
The staff were not quick to welcome us , instead 3 members of staff attended to one person while me and my friend waited for a long time.
February 2023 by JOANNE SHAW
Beautiful products lovely staff bargains in the sale
February 2023 by Kerriann Dacres-Ross
Very helpful and nice experience
January 2023 by Kate T
I visited yesterday and was served by Niamh. Niamh was so helpful, kind and patient. She knew exactly what she was doing and anything she didn't know, she asked the appropriate staff member and came back to find me very quickly with an answer. Niamh is a credit to this store and I am so grateful to her for her help yesterday.
November 2022 by Prabhdeep Singh
Awful customer service. My wife went in the staff not interested at all. Seems like they are interested only if you spending more than X amount. Get well soon ladies.
November 2022 by Solaiman Marrakchi
Carson was very outgoing and friendly by far
September 2022 by Loretta Ray
*****SUPER HAPPY CUSTOMER ALERT****I visited Pandora High Street Birmingham on 05/09/2022 with an issue with my bracelet and a broken threaded charm .I also had some vouchers to spend in store. I was been looked after in store by Deanne and Emily and can only say that I felt absolutely totally overwhelmed and extremely happy with their customer service. Both ladies could not help me out enough with the issue of the bracelet, and the high standard of service was first class. Deanne and Emily were extremely friendly, approachable and their customer service was SUPER AMAZING.I can only say a MASSIVE THANK YOU To both ladies for all your kindness and care. I walked out of the store one SUPER HAPPY CUSTOMER.Pandora- if you wish to discuss further please contact me ?
September 2022 by Jack Reid
Awesome place and awesome staff. Holly kindly helped me sort my graduation gift for my girlfriend. Place very tidy very clean! Thanks again I appreciate it!
August 2022 by Ashley Weyant
?Ladies? are extremely rude. I wouldn?t waste your time.
