February 2024 by Suraj Desai
The whole experience with Optical Express was fantastic. I couldn't have asked for a better procedure and experience. I had my initial consultation on 11th December and everything went well. I was well informed throughout the process and at the end of it, I was told I am eligible for Lasik surgery. Anita and Alia were amazing. This was a huge result for me. On the day of my laser surgery, the staff were reassuring and helpful. They kept me informed of the process and I had some additional tests, which were just to make sure everything was in order. My surgeon was Sajjad Mughal was absolutely fantastic - extremely knowledgeable and throughout my surgery, he explained each step that was happening. I can't recommend Optical Express enough!! My vision is better than 20/20 now and I'm so pleased with the results.
February 2024 by Sam Hall
Very nice staff and great service, had laser eye and although it was expensive already after a few days was definitely worth the money spent
January 2024 by Martin Price
Amazing staff and service.I now have perfect vision after my quick and painless lens replacement surgery
November 2023 by Jessica Lee
The team have been absolutely wonderful at optical express they are so professional. On the day of my eye laser surgery some last minute nerves did kick in however, they were immediately put at ease. Everyone was so lovely and able to answer any last minute questions that I had. My surgeon Sajjad Mughal was absolutely incredible very knowledgeable and professional I knew I was in safe hands with him. I 100% recommend optical express, it was an amazing experience from the beginning to the end. I was surprised and delighted by how quickly the process took. I was only in the surgery room for 10 minutes! It was super fast. My vision was incredible straight after the surgery which was amazing best thing I?ve ever done, it?s life changing :)
October 2023 by kuldip singh
Myself and my wife, both had eye lens replacement in 2021, my wife's one eye deteriorated so they, sorted it with laser free of charge because it was within 12 months, my left eye has deteriorated after 2 years I called optical express in merry hill where we had our tests done, they wanted £100 for my eye test, then they were going to charge me for the treatment. we already paid them over £11,000, I was so discussed with their reply.
September 2023 by Mohamed Sheikh
Incredibly welcoming and thorough. Amir and Anita were polite and answered all questions, addressed any concerns I had. Would definitely recommend and can?t wait for treatment
September 2023 by Paul Bresnan
I had Len?s replacement surgery just yesterday and my vision is superb both long and short. Would highly recommend. From reception through to surgeon they were brilliant. Very happy with the results.
August 2023 by Georgina Bannis-Bond
My experience has been absolutely first class. From the consultation, to talking to the Doctor for consent, to having the procedure and follow up appointments have been fantastic. I was made to feel at ease. Everything thoroughly explained and my results have been incredible. I wish I had done this sooner. I have recommended all my friends who wear glass to go for it. I am so happy with the results and I want to say a BIG THANK YOU! To the team at Corporation Street Birmingham for their excellent care. It was worth it. I can wear sunglasses ?
August 2023 by Shav
Just had a consultation for what I thought would be LASIK, but turns out lens replacement surgery would be more appropriate. Vanessa ran me through the scans and tests, she is very thorough, professional, informative and kind. Sonal is the optometrist who discussed my option. I was blown away by the honesty, courteousy and information I received today. In this day and age, it?s a breath of fresh air to go somewhere where one feels valued and helped.
August 2023 by David Riley
All the staff I?ve dealt with have been professional and friendly. Made me feel very comfortable and made the whole process easy. Have been discharged today and I am really happy with the results of my surgery. Would recommend to anyone.
August 2023 by Aneka Mckenzie
Had an amazing consultation with both Anita and Sonal both ladies were very professional and made me feel at ease as I was so nervous. Would highly recommend visiting Optical Express and having the pleasure to be looked after by their wonderful staff.
July 2023 by James Goodfellow
I had a series of eye tests with patient advisor Anita who explained each of the tests, and what they were for. I then had a consultation with the optometrist Alia, again was very clear and explained the process and types of treatment and what each are suitable for. All were very polite and helpful!
July 2023 by khadijah
It was a very pleasant experience for me from start to finish.The pre-op consultations, tests, preparations were all very thorough, organised and I felt involved every step of the way.The staff and whole team during the procedure were absolutely amazing. I was quite anxious on the day but everybody made sure I was comfortable and reassured that everything will go okay.Dr Mughal was absolutely amazing. He explained everything that was about to happen and carried it through all the way till the end. His assistants were fantastic and did countdowns with me during the procedure and it made everything very easy and time just went by very fast.Want to thank the whole team and the Manager Naqeeb for all their fantastic service and I?m so happy a day later to see the world as I truly should - without glasses!Highly recommend optical express to anyone who is thinking of laser eye surgery.
June 2023 by Kassum Samms
I had laser eye surgery (idesign LASIK) at this branch & they were fantastic! The staff, surgeon (Dr Kazmi), facilities, aftercare are all top quality. I?d highly recommend to anyone looking to get their eyes done.
May 2023 by fatima ali
Such a warm welcome from the start and throughout my LASIK procedure everyone was so lovely and reassuring. Couldn?t have asked for better pre and after care. Have made my sight 20/20 and I can enjoy the little things now without worrying about dry eyes, taking contacts out, cooking w/ steamy glasses or gym w/ glasses. Thank you so much to everyone at the Birmingham City Centre branch and many thanks to Dr.Mughal and his team for giving me immaculate vision. Jazakallah Khair
