December 2023 by Chris Biggs
Terrible shop much like what the network has become greedy and prefer the money and commission in their pockets rather than the customer needs or care. They will talk you into anything to get your money! Be careful its like being surrounded by blood thirsty sharks in this store, but thats o2 for you!
December 2023 by Vivienne Barnes
Had problem with my phone ended up visiting two days running, ended up buying a new one, not being technical minded had no help on how to find basic apps on phone was not told no instructions in box you have to go online. first day only one technical guy working second day two. Long waiting times so basically been left to sort my phone out which has been a nightmare.
November 2023 by Graham Evans
Great service from staff.
November 2023 by lisa louise staines
I can't explain how appreciated I was. My phone broke and I had some messages on there that I will never get again from my brother. Maka he knew what to do and he sorted a new phone and i had my messages back. I am truly grateful. More than 5 stars. xxx
November 2023 by Bianca Omahoney
Excellent service from Pauling who was very helpful and knowledgeable.
October 2023 by Karen Harris
Poped into Northfield shop today with issue on my phone. I was served by Maka today what a perfect gentleman. Sorted my issue and saved me money.He was extremely helpful.I will return to this shop again and highly recommend ?
October 2023 by Mihaela Stoleru
When you want to leave O2 be prepared to wait 1h to do that from store or even more from home.
September 2023 by Cecilia Whitehouse
I font find 02 to be very nice, only a couple of sales people are polite...shame really
August 2023 by Dawn Lawrence
Absolutely 5 star help and service, I needed help, Maka helped us, answered all our questions, sorted a phone out for me as I'm not technically minded and explained everything so very clearly, made sure I was happy, had to go back to him with other issues with the phone, made us feel comfortable and explained everything. 5 star and treatment service and runs a very warm friendly environment. Thank you so very much. 5 stars and above . Thank you Dawn , ?
August 2023 by Laura Kennard
The staff member was so rude because the shop.was short staffed that's not down to me as a customer
July 2023 by James Turner
A few weeks ago, I intended to leave 02 because of terrible service I had when I started the previous contract I was on. But then I went and was served by Pauline (I believe her name is) and Maka. I have been in store numerous times to sort out a new contract with a new phone and all the way though, they have both assisted me immensely. These 2 are a credit, I've told them how they both made me feel as it's nice to share good feedback and i hope they both get to see this too.Keep up the good work you two!
July 2023 by chad savage
Very helpful and friendly staff, dealt with my issue very quickly and were very patient, thank you!
June 2023 by Sam Beasley
Big shout out to Reiss and his colleague. My mother in law bought a phone from them a few weeks ago and we had problems because of a virus. No fault of the phone, they spent over an hour with us and managed to fix it. Fantastic after sales service??
June 2023 by Stuart Giddings
Maka was exceptionally helpful and a credit to your company. He deserves promotion and/or pay rise.
June 2023 by Annette Lawrence
Very helpful staff..sorted out lots of issues for me after getting fed up of waiting for phone calls to be answered at O2
